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はじめに

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

役割と責任

As a Google Workspace Specialist at IBM, get ready to join one of the fastest growing practices within IBM consulting and play your part in further driving adoption of Google Workspace within our Enterprise customers. You will be a technical expert for Google Workspace providing technical expertise, resolving GWS related issues, supporting our growing GWS client base and supporting presales activities from technical perspective.

 

Key Responsibilities:

  • Google Workspace Administration:
    1. Administer Google Workspace (GWS) environments for multiple clients, perform setup and configuration of new Google Workspace tenets, including user provisioning, OU structuring, and security policy enforcement
    2. Provide technical support on Google Workspace to existing and new customers and be the primary technical point of contact for Google Workspace support-related issues across client accounts.
    3. Configure and enforce security settings such as MFA, DLP, access controls, and mobile management for client environments.
    4. Strong troubleshooting skills and a solid understanding of IT concepts such as DNS, email routing, and identity management.
    5. Planning and executing migrations from other platforms (like Microsoft 365) to Google Workspace. This also involves managing integrations with other business applications to ensure seamless workflows.
    6. Maintain up-to-date documentation for each client’s configuration, procedures, and service history. 
        
  • Presales Technical Support:
    1. Provide presales technical support, as required, including understanding technical requirements, designing and presenting technical solutions and proposals related to GWS opportunities 
    2. Deliver technical presentations, demos, and training sessions for both customers and internal sales and sector teams 
        
  • Client Engagement and Global Delivery:
    1. Assist in delivery of technical discovery, mutual evaluations and end-to-end migration projects to GWS 
    2. Collaborate with Google support and external partners as needed to resolve complex issues related to GWS.
    3. Stay updated on Google Workspace (GWS) product innovations and market trends.
必要とされる学歴
学士号
望ましい学歴
学士号
必要な専門的および技術的知識
  • 4+ years of experience supporting Google Workspace in a professional business environment, preferably at an SI, or MSP or Google or any Google certified partner organization
  • Google Workspace Administration 
  • Proficiency in using the Google Admin Console to configure accounts and services.
  • Experience with tools like Google Workspace Migrate or Data Migration Service (DMS).
  • Experience with Email and Data migration (including encryption protocols) from Microsoft to Google Workspace 
  • Experience with Google Workspace Migration for Microsoft Outlook (GWMMO)
  • Administration of SMTP and Active Directory security management
  • Experience with scripting languages (e.g., PowerShell or Python) for batch migrations or automation
  • Good understanding of the GWS security and compliance features with strong troubleshooting skills.
歓迎する専門的および技術的経験
  • Google Cloud Architect, GCP Developer
  • Managing and securing endpoints (desktops, laptops, mobile devices) that access Google Workspace data. This is often done through Google's endpoint management features to enforce security policies on these devices.
  • Professional Google Workspace Administrator Certification

事業部門について

IBMコンサルティング事業本部は、お客様のビジネスや業界のトランスフォーメーションをご支援してきた実績を持つコンサルティングサービスやシステム構築等のサービスビジネスをご提供する事業部です。 私たちは、様々な業界に対する深い洞察、知見を活用し、イノベーションや価値をもたらすべく、戦略の立案や顧客体験の向上、テクノロジーの活用やオペレーションの改善を数多くのお客様にご提案、ご提供してきました。 現在、全世界で14万人を超えるコンサルタントやテクノロジーの専門家が、卓越したスキルや熱意を持って日々お客様に寄り添い、ビジネス上の難しい課題の解決に共に取り組んでいます。 私たちは、テクノロジーの力を信じています。そして人類や地球のために、責任を持ってテクノロジーを活用していきます。

あなたの人生 @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

IBM について

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

その他の関連する職務の詳細

Must have the ability to work in Canada without sponsorship. For additional information about location requirements, please discuss with the recruiter following submission of your application.