A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys.
You'll have the opportunity to work with the latest technologies, ensuring the applications delivered are high performing, highly available, responsive, and maintainable.
Your primary responsibilities include:
Analytical Problem-Solving and Solution Enhancement: Analyze, validate and propose improvements to existing failures, with the support of the architect and technical leader.
Comprehensive Engagement Across Process Phases: Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service.
Strategic Stakeholder Engagement and Innovative Coding Solutions: Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions.
Buscamos profissionais com experiência sólida como Configuration Management Analyst, e habilidades necessárias de:
- Experiência prática com ferramentas de CMDB, como ServiceNow, BMC Helix, ou similares.
- Conhecimento em frameworks ITIL (certificação ITIL v4 é um diferencial). -
- Familiaridade com processos de auditoria e validação de itens de configuração.
- Habilidade em análise de dados e geração de relatórios utilizando ferramentas de BI, como Power BI ou Tableau.
- Noções básicas de automação e scripts para gerenciamento de configuração (Python, Bash ou PowerShell).
- Experiência com integração de CMDB em ambientes híbridos (on-premise e nuvem).
- Atenção aos detalhes e comprometimento com a qualidade dos dados.
- Boa comunicação e capacidade de colaborar com equipes multidisciplinares.
- Proatividade na identificação e resolução de problemas relacionados à configuração.
- Capacidade de priorizar demandas e entregar resultados em prazos definidos.