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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Votre rôle et vos responsabilités
  • Manage the end-to-end offboarding process, including but not limited to the following: 
    • Issuing necessary documentation to separated employees. Assist in employee and manager queries.
    • Liaising with all involved internal stakeholders to ensure a timely and smooth exit process for separated employees.
    • Constantly review associated processes and recommend changes for improvements and efficiencies in line with ESA (Eliminate, Automate, and Simplify).
    • Communicate in a professional, positive, transparent, and courteous manner at all times with all levels of internal and external stakeholders.
    • Handle confidential matters and information with the appropriate level of sensitivity.
    • Identify, investigate, analyze, and resolve issues identified within a process, ensuring a positive employee experience.
    • Monitor and process tickets in the ticketing system. Resolve and close escalated cases.
    • Take part in internal and external audits and ensure all related information is prepared well in advance.
    • Collaborate on final pay inputs to the payroll team and close an employee's full and final settlement as per regional legal deadlines.
    • Contribute to internal reporting, dashboards, metrics, and RCA analysis.
    • Stay up-to-date on changes in employment law and best practices related to offboarding.
    • Participate in other HR projects and initiatives as assigned.
    • Sound proficiency in Microsoft Excel.
    • Strong analytical and problem-solving skills, with excellent attention to detail and accuracy.
    • Should be working in the mid-shift, with shifts starting from 1 PM IST onwards.
Formation requise
Licence
Formation préférée
Licence
Expertise professionnelle et technique requise

1. Fluency in English Business Communication(written and spoken) is essential.

2. Proficiency in MS Office Suite preferably MS Excel and MS Word.

4. Excellent communication, interpersonal, and organizational skills and ability to handle multiple tasks under pressure.

5. Understanding of any regional payroll process and proficiency in using HR software and tools will be an added advantage.

6. Should be comfortable with weekend working while contributing to critical projects only.

Expertise professionnelle et technique préférée

NA

À propos de la Business Unit

L'équipe du siège social d'IBM Corporate Headquarters (CHQ) représente des fonctions diverses telles que le marketing, la finance, le service juridique, l'exploitation, les RH, et d'autre encore. Toutes collaborent pour trouver des solutions à certains des problèmes les plus complexes de notre monde, pour aider nos clients à réussir et pour créer des environnements de travail collaboratifs pour les IBMers.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.