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Introduction

IBM Envizi is the leading software platform that empowers organizations to collect, manage, and report on environmental, social, and governance (ESG) data, driving sustainability performance and compliance with regulatory standards. As part of IBM's Sustainability Software organization, Envizi supports organizations worldwide in achieving their sustainability goals through innovative, data-driven solutions. 

Rôle et responsabilités

 

As Product Manager, Growth and Adoption for IBM Envizi ESG Suite, you will shape how we measure user behavior, instrument our SaaS product for valuable insights, and identify opportunities for growth. Underpinned by Product-Led Growth (PLG) principles and championing UX enhancements, you will collaborate with cross-functional teams to continually improve the user experience—boosting client acquisition, engagement, and retention.

Key Responsibilities:

 

  • Be the voice of the customer and empathize with client pain in all aspects of the user journey. 

  • Inform and influence key UI/UX product enhancements to boost client acquisition, engagement and retention using in-product instrumentation and data analytics. 

  • Deeply understand user behaviors and usage patterns through data insights and direct client interviews. 

  • Developing PLG strategies to achieve product vision and drive growth in our North Star Metric. 

  •  Influence product pricing and packaging including trial sites and promotions to maximize adoption. 

  • Become a domain expert on enterprise SaaS-based carbon accounting and ESG reporting software – gain an intimate understand competitor offerings and differentiation. 

  •  Collaborate with functional groups across the company to champion ideas and product enhancements including UX/Design, Tech Leads, Developers, QA teams, other Product Managers, service delivery teams, sales and marketing. 

  • Maintain product backlog(s) with product requirements in the form of user stories and acceptance criteria — and work across teams to set priorities for your product roadmap. 

  • Support the development of product content, including product updates, knowledge base articles, videos, user guides, software demo scripts and internal training materials. 

 

Formation requise
Baccalauréat
Formation souhaitée
Maîtrise
Expertise professionnelle et technique requise

  • 3+ years in software product management, with a focus on using data to inform prioritization and decision-making.

  • 3+ years experience engaging in user research, testing, and optimizing workflows to enhance user experiences.

  • 3+ years in agile product delivery, including writing detailed requirements, managing backlogs, and performing user acceptance testing (UAT).

  • 3+ years implementing Product-Led Growth (PLG) strategies including metering and instrumentation within SaaS applications to optimize customer satisfaction, engagement and retention. 

  • 3+ years demonstrating exceptional communication and problem-solving skills, with the ability to bridge technical and business perspectives.

L'unité commerciale

Logiciels IBM insuffle de l'intelligence dans les opérations commerciales de base — de l'apprentissage machine à l'IA générative — pour aider à rendre les organisations plus réactives, plus productives et plus résilientes. Logiciels IBM aide les clients à mettre l'IA en action dès maintenant pour créer une valeur réelle avec confiance, rapidité et assurance dans les domaines du travail numérique, de l'automatisation informatique, de la modernisation des applications, de la sécurité et de la durabilité. La capacité d'utiliser toutes les données est essentielle à cet égard, car la valeur de l'IA dépend de la valeur des données qui l'alimentent. Dans la plupart des organisations, les données sont réparties sur plusieurs nuages, sur site, dans des centres de données privés et à la périphérie. La plateforme d'IA et de données d'IBM permet de faire évoluer et d'accélérer l'impact de l'IA avec des données fiables, et fournit des capacités de pointe pour former, ajuster et déployer l'IA dans l'ensemble d'une entreprise. La plateforme infonuagique hybride d'IBM est l'une des approches les plus complètes et les plus cohérentes en matière de développement, de sécurité et d'exploitation dans des environnements hybrides, ce qui constitue une base flexible pour tirer parti des données, où qu'elles se trouvent, afin de bien ancrer l'IA au sein d'une entreprise.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Autres détails pertinents sur le poste

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