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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Rôle et responsabilités
  1. Client-facing experience design consultants who have proven expertise in UX design, service design, design research and/or designOps.
  2. Responsible for evangelizing and applying human-centered design and agile methods to create valuable customer and employee experiences between IBM clients and their customers across every channel over the entire customer lifecycle.
  3. They have experience in data-driven user research, experience strategy and design, business analysis, technology implementation, and the orchestration of “front stage” and back stage” processes.
  4. On a day-to-day basis, they engage with client partners and subject matter experts around the world to deliver project proposals and solutions that demonstrate IBM’s diverse capabilities, methods and proprietary assets for experience-led business transformation.
  5. They also lead, manage and grow junior design consultants focused on product, marketing, commerce, sales and service transformations across every industry and market.
Formation requise
Baccalauréat
Formation souhaitée
Maîtrise
Expertise professionnelle et technique requise
  1. Minimum of 3 years of experience in the financial services industry.
  2. Proven ability to translate ambiguous business problems into actionable business and technical solutions.
  3. Capability to support clients in design, business analysis, system analysis, facilitating user research, and leading design workshops.
  4. Adaptability to excel in a dynamic, technology-driven consulting environment.
  5. Passion for innovation and the ability to synthesize diverse perspectives into practical, actionable solutions.
  6. Strong quantitative analysis skills with the ability to derive data-driven insights and actionable recommendations.
Expertise professionnelle et technique souhaitée
  • Experience with financial systems or enterprise platforms.
  • Knowledge of UX/UI tools (e.g., Figma, Adobe XD) and methods for user research and prototyping.
  • Basic knowledge of programming languages or analytical tools (e.g., SQL, Python, R) for data-driven problem-solving.

L'unité commerciale

IBM Consulting est l'activité de conseil et de services professionnels mondiaux d'IBM, avec des capacités de pointe dans la transformation des entreprises et des technologies. Avec une expertise approfondie dans de nombreux secteurs, nous offrons des services de stratégie, d'expérience, de technologie et d'exploitation à un grand nombre des entreprises les plus innovantes et les plus précieuses du monde. Nos collaborateurs se concentrent sur l'accélération des activités de nos clients grâce au pouvoir de la collaboration. Nous croyons au pouvoir de la technologie utilisée de manière responsable pour aider les gens, les partenaires et la planète.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Autres détails pertinents sur le poste

For additional information about location requirements, please discuss with the recruiter following submission of your application.