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Introduction

Call home applications typically monitor various hardware resources in a data center like servers, storage systems, network devices etc., and notify the administrators in case of any hardware related issues. The Serviceability call home applications are a set of applications that run on client hardware, and which proactively detect an occurrence of an error on the hardware, collects the inventory and other relevant information about the failure and notifies the administrators/support teams together with the collected information.

Rôle et responsabilités

The Client Experience Electronic support & Analytics is looking for candidates to be part of a high-performance Application development team. Enabling state of the art cloud solutions to transform, automate and provide insights to delight our clients.
 In this role, you will be working on applications to support the Product Call Home functionality, ensuring that the problem for hardware can be quickly reported to IBM.

Formation requise
Baccalauréat
Expertise professionnelle et technique requise
  • 6 – 10 years of relevant industry experience
  • Experience in Java 8, Java 17 ,OSGi Framework, Tomcat and 1 additional Application Server / Web Container
  • Expertise in Git / Git Cli / Gerrit
  • Ability to learn and use proprietary libraries
  • Experience in Rest Services, Junit/ TestNg / other java unit testing framework 
  • Experience in Memory Dump Analysis and Performance tuning of threads/garbage collections 
  • Experience in Shell Scripting and DB2 Queries
  • Experience in post release support
  • Experience in Spring Framework, Spring Boot (microservices) and Spring Cloud
  • Experience in Vue.js
  • Experience in Open Liberty and WebSphere Application server
  • Experience in DB2 for i (AS400)
Expertise professionnelle et technique souhaitée
  • Knowledge of Soap Services, Jenkins, SonarQube and other Static Code Analysis Frameworks and Rational Team Concert (RTC)
  • Experience in Kubernetes and Docker 
  • Experience in Eclipse or IntelliJ IDE 
  • High Level Knowledge of Salesforce.
  • Any Preferred tool for task Tracking. (Jira, Trello, RTC, GitHub Enterprise)
  • Experience in Python, NodeJS, ReactJS 
  • Experience in UI development
  • Knowledge in build tools (Ant, Maven)
  • Scripting technologies (Bash, Shell, Perl)

L'unité commerciale

IBM Systems aide les chefs de file en TI à penser différemment leur infrastructure. Les serveurs et le stockage d'IBM ne sont plus inanimés - ils peuvent comprendre, raisonner, et apprendre de façon à ce que nos clients puissent innover tout en évitant les problèmes informatiques. Nos systèmes alimentent les plus importantes industries du monde et nos clients sont les architectes de l'avenir. Rejoignez-nous pour aider à constituer notre portefeuille technologique de pointe conçu pour les affaires cognitives et optimisé pour l'informatique en nuage.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Autres détails pertinents sur le poste

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