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Introduction

At IBM Cloud, we're on a mission to transform how businesses operate through the power of AI and cloud technology. We're a team of innovators and problem-solvers, dedicated to building cutting-edge solutions that help our customers succeed.

This is an exciting opportunity to join a growing team within IBM Cloud's IaaS (Infrastructure as a Service) division. You'll play a vital role in supporting the operational excellence of our business by analyzing data, identifying trends, and driving improvements across key areas.

 

Rôle et responsabilités

Role Summary: We are seeking a dynamic, organized, and collaborative Business Operations Specialist to enhance our internal operations. This role involves cross-functional coordination, driving operational improvements, and supporting core business functions within IBM Cloud IaaS 

Key Responsibilities:

  • Support strategic business planning, reporting and enhancing operational efficiency.

  • Manage and report on key metrics, particularly focusing on headcount and recruitment data.

  • Foster strong partnerships across various IaaS teams to align objectives and coordinate initiatives, ensuring clear communication and effective data management across IaaS teams .

  • Consult with management to develop and refine Key Performance Indicators (KPIs) for enhanced decision-making.

  • Conduct ad-hoc data analysis and prepare detailed reports for the leadership team, highlighting trends and performance metrics.

  • Develop high-quality presentations to clearly communicate strategies, objectives, and performance.

  • Adhere to high privacy standards, particularly concerning employee Personally Identifiable Information (PII), aligning with both IBM and international regulations.

Formation requise
Baccalauréat
Formation souhaitée
Baccalauréat
Expertise professionnelle et technique requise

  • 2-4 years of experience in business operations, demonstrating a track record of impactful performance.

  • Advanced proficiency in Microsoft Excel, and ability to manage large and complex datasets.

  • Proficient in Microsoft Power Point; capable of crafting high-quality presentations

  • Strong analytical and problem-solving skills with the ability to analyze data, draw insights, and make data-driven decisions.

  • Excellent communication skills, operate in a highly organized manner with strong attention to detail

  • Strong time management skills with the ability to prioritize tasks and meet deadlines.

  • Proven ability to work independently and as part of a high-performing team.

  • A strong work ethic and a passion for continuous learning.

  • Bachelor's degree in Business Administration, Finance, Economics, or a related field.

Expertise professionnelle et technique souhaitée

  • Experience in data analytics and financial modeling.

  • Proficiency in using analytical tools and developing dashboard reports.

  • Understanding of public cloud technologies and services (e.g., IBM Cloud, AWS, Azure, GCP).

  • Experience with project management methodologies (e.g., Agile, Scrum).

  • Familiarity with financial concepts and accounting principles.

L'unité commerciale

IBM Systems aide les chefs de file en TI à penser différemment leur infrastructure. Les serveurs et le stockage d'IBM ne sont plus inanimés - ils peuvent comprendre, raisonner, et apprendre de façon à ce que nos clients puissent innover tout en évitant les problèmes informatiques. Nos systèmes alimentent les plus importantes industries du monde et nos clients sont les architectes de l'avenir. Rejoignez-nous pour aider à constituer notre portefeuille technologique de pointe conçu pour les affaires cognitives et optimisé pour l'informatique en nuage.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Autres détails pertinents sur le poste

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.