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Introducción

IBM Consulting is the only major global consultancy within a technology company. With a legacy of trust, security, governance, we supercharge our people with our first of a kind AI-powered delivery platform IBM Consulting Advantage. We bring certainty of outcomes by approaching our clients’ mission-critical challenges as a science. We work side by side to fast-track innovation and  design, build, and operate high-performing businesses—together with our clients and strategic partners.

Su función y responsabilidades

IBM is pursuing account growth opportunities in Operations across Business and Consumer sector of a major Telecom client. We need a seasoned lead who has expertise and experience across sales, delivery, operations, and a deep connection with business customers.

Educación requerida
Licenciatura
Educación preferida
Maestría
Experiencia profesional y técnica requerida

Required Skills:

                •              Experience:

                •              15+ years across Communication sector BSS and OSS stacks, focusing on major telecom clients.

                •              Minimum 2-3 years of experience in telecom sales force solutions.

                •              Leadership in Tool Development:

                •              Automated processes for cloud operations.

                •              Streamlined pricing and operational workflows.

                •              Reduced manual interventions, improving efficiency.

                •              Client Eminence:

                •              Demonstrated expertise in technology development, sales, and operations in telecom organizations, contributing significantly to account revenue growth.

                •              Operational Expertise:

                •              In-depth understanding of delivery operations (SDLC), system flows end-to-end, and business processes.

                •              10+ years of release management expertise with an understanding of cross-organizational processes.

                •              Business Outcomes:

                •              Proven track record of driving $10-15M in revenue across various capabilities and domain leadership.

                •              Focused on outcome realization, navigating challenges effectively.

 

Experiencia técnica y profesional preferida

Ideal Candidate Profile:

An individual with expertise to drive business outcomes across delivery, sales, and operations, demonstrating leadership in overcoming challenges and achieving impactful results

 

Acerca de la Unidad de Negocios

IBM Consulting es la unidad de negocio encargada de la consultoría y servicios profesionales globales de IBM, con capacidades líderes en el mercado en transformación empresarial y tecnológica. Con una gran experiencia en diversas industrias, ofreciendo servicios de estrategia, experiencia, tecnología y operaciones a muchas de las empresas más innovadoras y valiosas del mundo. IBMers en Cosnulting se enfocan en acelerar los negocios de nuestros clientes a través del poder de la colaboración. Creemos en el poder de la tecnología utilizada de manera responsable para ayudar a las personas, los socios y el planeta.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Acerca de IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Otros detalles relevantes del empleo

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.