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Introducción
Your will be required to manage end-to-end process of managing campaigns using Adobe Campaign solutions, encompassing campaign building, setup, tagging, quality assurance (QA), proofing, and user acceptance testing (UAT). Key responsibilities include designing and deploying email and SMS campaigns, applying audience segmentation rules, validating creative accuracy, and ensuring proper deployment schedules. 
Su función y responsabilidades
Campaign Build
Build campaign on Adobe solutions using approved audience criteria.
Apply business rules, inclusions, exclusions and guide segmentation.
Campaign Setup / Tagging
Collaborate with clientteam to set up email, SMS creatives using standard templates in Adobe Campaign Classic.
Coordinate with the Client stakeholders to receive campaign files, validate HTML is rendering accurately in the Adobe Campaign template and personalization attributes are correct.
Campaign QA / Proofing
Perform QA on audience and creative to ensure right customers are receiving the correct campaign content and the defined mandatory checks for all email creative are completed before scheduled/manual deployment.
Perform Audience file validation against the specific creative to confirm correct set of customers are receiving the campaign.
Perform checks on the creative for design, layout and preview with the actual populated data..
Campaign UAT / Testing
Scheduling and launch campaigns after all QC steps are performed.
Track deployment details and schedules per requirements.
Report bounces, undeliverable, unsubscribes and invalid email addresses and maintain a list of undeliverable emails and perform checks against the list prior to each deployment

Educación requerida
Licenciatura
Educación preferida
Licenciatura
Experiencia profesional y técnica requerida
• Manage and execute successful international email campaigns/CRM programs for global clients across multiple Email Service Provider (ESP) platforms including Adobe Campaign
• Implement complex, highly personalized email campaigns utilizing dynamic content, producing over mulitple versions/audiences/testing segments, delivered weekly; personalization included loyalty program components
• Collaborate with clients to launch Adobe Campaign platform: apply business and data requirements; test audience selection, campaign execution, and reporting functionality; 
• Perform functional testing of email content and validated audience segmentation and deployment details
• Provide campaign recommendations supported by post send reports which included email metrics, segmentation breakdown, A/B testing results, and Google Analytics site traffic information

Experience in marketing automation/ marketing cloud platforms and digital marketing with certification in Adobe Campaign Business Practitioner level.
SQL , MS Office, project management skills by collaborating with key stakeholders.
Strong understanding of data segmentation concepts
Experiencia técnica y profesional preferida
Experience managing annual program and incremental project scopes for Email, SMS and RMM channels
Proven ability to deliver strategy, insights, best practices for channel specific marketing and loyalty program, based on platform capabilities
Develop and implement streamlined, standardized and scalable processes and documentation across channels, teams, and brands to ensure on time delivery and flawless execution of ad hoc and automated user journeys
Strong relationship building experience with clients and internal stakeholders, served as SME for email and SMS channel marketing i
Experience establishing client onboarding and training programs with guides, checklists, and QA standards

Acerca de la Unidad de Negocios

IBM Consulting es la unidad de negocio encargada de la consultoría y servicios profesionales globales de IBM, con capacidades líderes en el mercado en transformación empresarial y tecnológica. Con una gran experiencia en diversas industrias, ofreciendo servicios de estrategia, experiencia, tecnología y operaciones a muchas de las empresas más innovadoras y valiosas del mundo. IBMers en Cosnulting se enfocan en acelerar los negocios de nuestros clientes a través del poder de la colaboración. Creemos en el poder de la tecnología utilizada de manera responsable para ayudar a las personas, los socios y el planeta.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Acerca de IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Otros detalles relevantes del empleo

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.