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Introduction

A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into industry-leading solutions.

We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world’s leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

As a Technical Product Manager for AI Agents, you will be at the forefront of driving innovation in the development of domain-specific AI agents using IBM Watsonx Orchestrate. This role requires a unique blend of technical expertise, business acumen, and leadership skills to navigate the complex landscape of AI development, research and deployment.

Product Ownership and Growth:

·      Develop and own the vision and strategy for specific domains such as HR, Sales Operations and Finance and business functions within, ensuring alignment with product capabilities, market and customer needs.

·      Stay current on industry trends and technology developments in AI, Agents and Automations, competitor activities, and emerging technologies to inform product roadmaps and maintain a competitive advantage.

Innovative Development:

·      Develop and articulate a deep understanding of the target domain, including key pain points, opportunities for automation to inform the development of AI agents that provide significant value to our customers.

·      Define clear and concise user stories, in-product experiments and prioritize product features and requirements, based on feedback from customers and in-market experimentation.

·      Drive squads to evaluate and understand the trade-offs between technology feasibility and business needs. Influence decision making for solid foundations in the product.

·      Closely monitor feedback and performance of features identifying areas for improvement and driving continuous optimization.

Strategic Leadership:

·      Lead product’s strategy by aligning multiple stakeholders, delivering valuable outcomes, and realizing the intended impact through excellent communication and collaboration skills.

·      Serve as the primary point of contact for stakeholders, including customers, sales, and development teams, to ensure that domain-based AI solutions are aligned with their needs and expectations.

Agile Team Facilitation:

·      Conduct business discovery and solution workshops with key stakeholders such as business process user personas, functional domain SMEs and technical experts to define requirements.

·      Collaborate with engineering and design teams to lead three-in-a box discussions to discover value, determine feasibility and plan feature execution.

·      Oversee the development and deployment of AI agents, ensuring that they are delivered on time, within budget, and meet the required quality standards.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
  • Bachelor’s degree in computer science, Engineering, or a related field.
  • A minimum of 7 years of product management experience, with at least 3 years in product management, software development, or AI development, with a focus on building and deploying for specific domains such as HR, Sales or Finance.
  • Deep understanding of structured and unstructured data and integration across API, 3rd party systems, and data stores.
  • Experience in transforming (via AI and automation) key business process workflows to improve efficiency and reduce manual intervention in domains such as HR, Procurement, Sales or Finance.
  • Self-motivated, with a passion for delivering exceptional products that exceed customer expectations.
  • Experience in the applying technology to transform and digitize HR processes.
  • Hands-on experience building and working in one or more HR technology systems including applicant tracking systems (ATS), human resource information systems (HRIS), and benefits administration platforms such as Workday, SAP, Oracle HCM, ADP etc.
  • Stay current on industry trends and emerging technologies, evaluating and recommending new tools and solutions to enhance the HR functions such as employee self-serve, talent acquisition, learning and development, payroll and others.
Preferred technical and professional experience
  • Master’s degree in computer science, Engineering, or a related field.
  • Experience with IBM Watsonx or other AI development platforms, artificial intelligence, machine learning and natural language processing.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.