Preskoči na vsebino
Uvod

IBM CIO Technology Platform Transformation. The IBM CIO Technology Platform Transformation team plays a crucial role in modernizing and optimizing IBM's technology infrastructure and platforms. The team aims to power AI-enabled experiences through AI-first technology platforms that enable and streamline existing processes, enhance security, and improve user experience by leveraging cutting-edge technologies such as artificial intelligence, machine learning, and cloud computing. Some of the key responsibilities of this group include:
 1.      Driving the adoption of emerging technologies to optimize and automate various business functions, keeping an AI-first approach with a digital experience.
 2.      Enable best in class IT with enhanced cybersecurity measures to protect sensitive information and maintain regulatory compliance.
 3.      Modernizing legacy systems and integrating disparate applications to improve interoperability and reduce technical debt.
 4.      Collaborating with other departments and teams to align technology efforts with broader corporate objectives.
 5. Providing guidance and expertise on technology trends, best practices, and standards. This team comprises professionals with diverse backgrounds in software engineering, data science, network architecture, and security. By fostering a culture of innovation and continuous improvement, the team strives to achieve its mission of making IBM the most productive company in the world. 

Vaša vloga in odgovornosti

As an Enterprise Architect & Technical Owner position in IBM’s CIO organization, to manage delivery of voice services for IBM employees. Includes IBM’s Enterprise Architect & Technical Owner position in IBM’s CIO organization, to manage delivery of voice services for IBM employees. Includes IBM’s phone systems which are used globally to support various business operation requirements, managing operational complexities, complying with regulatory requirements, identifying technical solutions to meet various types of phone system needs, and managing business requirements. The position serves as a leader & focal point for application customization, configuration, security, and support activity for the phone system. 

Requires focus on the full life cycle of solutions, including collaborating with stakeholders, consulting with business suppliers to identify solutions, understanding business requirements & challenges, and designing solutions that optimize system capabilities and user experience within technology & financial constraints. Phone systems which are used globally to support various business operation requirements, managing operational complexities, complying with regulatory requirements, identifying technical solutions to meet various types of phone system needs, and managing business requirements. The position serves as a leader & focal point for application customization, configuration, security, and support activity for the phone system. Requires focus on the full life cycle of solutions, including collaborating with stakeholders, consulting with business suppliers to identify solutions, understanding business requirements & challenges, and designing solutions that optimize system capabilities and user experience within technology & financial constraints.  

Roles and Responsibilities:

  • Actively collaborate with subject matter experts, product owners, end users, and other stakeholders to facilitate, gather, and document business requirements.
  • Translate business and functional requirements into technical specifications. Document requirements using appropriate content & formats (e.g. process steps, flow diagrams, desired outcomes, examples, etc) mapped to corresponding business process. Follow-up & clarify when requirements are incomplete, conflicting, ambiguous, or changing over time.
  • Develop project plans across multiple complex projects using collaborative project management tools and keep up-to-date. Participate in meetings, take notes, and log actions and owners.
  • Effectively manage projects from initiation to completion, with clear communication & follow-up throughout.
  • Review system designs and approaches to ensure they meet/exceed business requirements. Seek alternative approaches that simplify design, minimize resource requirements, and improve user experience.
  • Lead development & deployment of solutions in partnership with product owners, developers, and other stakeholders.
  • Comfortable working with globally dispersed teams across multiple time zones. Handle client expectations and provide oversight for technical resources and suppliers.
  • Manage compliance with IT security and application management requirements, including system access control, separation of duties, problem & vulnerability resolution, changes, data privacy, and reviews/audits.
  • Model effective collaborative behaviors when working with individuals, teams, and suppliers. Follow Agile practices & approaches and actively contribute to Agile ceremonies.
Zahtevana izobrazba
Diploma prve stopnje
Zaželena izobrazba
Diploma prve stopnje
Zahtevano strokovno in tehnično znanje
  • Bachelor’s degree in Infrastructure Technology, Software design, business process analysis, or equivalent experience
  • Excellent communication skills (written and verbal). Able to clearly communicate with leadership and colleagues about technical capabilities, limitations, issues, and recommendations.
  • Highly organized, detail oriented, independent, and resourceful.
  • Able to manage complex technical projects with diverse global stakeholders and detailed, interdependent requirements.
  • Experience with Agile practices and associated tools
  • Experience with a variety of phone systems including MS teams Phone, and Cisco.
  • Perform data analysis and manage performance metrics, run ad hoc queries against MySQL data
  • Comfortable working with Jira, ServiceNow and Monday for project tracking
  • 5+ years of IT architecture experience is a must.
Zaželeno strokovno in tehnično znanje

· Master’s degree in Infrastructure Technology, application design, business process analysis, or equivalent experience
· 3+ years of IT project management or Technical Owner Experience

· Experience with Contact center technologies preferred.

O poslovni enoti

Organizacija IBM Finance je odgovorna za spodbujanje uspešnosti in preobrazbe podjetja. Smo finančni skrbniki IBM , izvajamo IBM -ovo finančno strategijo, razvijamo nove poslovne modele in zmanjšujemo tveganje podjetja.Ali imate strast do ustvarjanja poslovne vrednosti? Pridružite se naši ekipi na področju računovodstva, finančnega načrtovanja, določanja cen, poslovnega nadzora, davkov, zakladništva, poslovnega razvoja (prevzemi in odsvojitve) in globalnega financiranja.

Življenje v IBM-u

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

O IBM-u

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Podrobnosti o drugem ustreznem delovnem mestu

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