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Uvod

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Vaša vloga in odgovornosti

As a Solution Architecture Specialist, you will focus on driving customer success and adoption of HashiCorp solutions an IBM Company. You will serve as a domain expert, providing customers with technical guidance at strategic points during customer journeys with HashiCorp. You will translate Customer challenges into repeatable, scalable, and consumable product and process standard methodologies, across the entire HashiCorp portfolio, for the benefit of all field teams, Partners, and Customers.

 

  • Assist as a specialized domain expert aligned to, and in support of, HashiCorp’s products and the surrounding ecosystem and an escalation path to progress strategic opportunities across the entire customer journey
  • Establish and maintain an understanding of the overall HashiCorp technology portfolio
  • Assist in sophisticated technical due diligence activities supporting our moments that matter such as Discovery, Technical Validation, Onboarding, Consumption, and Optimization
  • Deliver advanced product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners
  • Partner with Account Teams to identify and manage Customer risks and opportunities as they relate to product adoption, renewal, and expansion
  • Collaborate with HashiCorp Product Management to translate Customer business needs into technical solutions and prioritize new product requirements
  • Collaborate with HashiCorp Product Management, Marketing, Product Education, and Value Engineering to build and manage prescriptive patterns for core and strategic product use cases
  • Act as educators and advisors to HashiCorp Sales teams, our partners and our customers
  • Help foster an environment for ongoing customer success 
  • This job can be performed from anywhere in the US
Zahtevana izobrazba
Diploma prve stopnje
Zaželena izobrazba
Brez
Zahtevano strokovno in tehnično znanje
  • Proven experience with HashiCorp/IBM Vault and a strong foundation in technical sales and security-focused solutions.
  • Ability to work well in a highly-dynamic environment that focuses on providing outstanding customer service
  • Comfort working remotely and performing well given a high level of independence and autonomy
  • Outstanding communication - Developing and delivering technical content for audiences of varying technical abilities
  • Comfort leading discussions with customers to educate and advise on usage and adoption of HashiCorp products to achieve measurable value
  • Deep technical expertise in cloud and on-premise infrastructure management, application deployment, and practical security methodology
  • Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and/or scheduling platforms
  • Experience with either engineering/operating an infrastructure platform that has its own internal/external customers
  • Experience in major transformation efforts involving significant process, organizational and technology change
  • This is a customer-facing role. You may be required to travel to client locations to deliver on engagements when needed
Zaželeno strokovno in tehnično znanje
  • Experience crafting technical content such as Architectural Blueprints and Recommended Patterns
  • Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process guidance
  • Deep knowledge of HashiCorp’s domain area and ow it works together to conceptualize solutions in the given domain area (HashiCorp product Certification Desired)
  • Expertise in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)
  • Expertise in the field of container orchestration and development (CKA Certification Preferred) 

O poslovni enoti

Programska oprema IBM oskrbuje osnovne poslovne operacije z inteligenco – od strojnega učenja do generativne umetne inteligence, kar pomaga organizacijam, da so odzivnejše, produktivnejše in odpornejše. IBM-ova programska oprema pomaga naročnikom, da umetno inteligenco začnejo uporabljati takoj, da ustvarijo resnično vrednost z zaupanjem, hitrostjo in samozavestjo na področju digitalnega dela, avtomatizacije IT, posodobitve aplikacij, varnosti in trajnosti. Ključnega pomena pri tem je zmožnost uporabe vseh podatkov, saj je umetna inteligenca tako dobra, kot so dobri podatki, ki jo podpirajo. V večini organizacij so podatki razpršeni v več oblakih, v prostorih, zasebnih podatkovnih centrih in na robu. IBM-ova platforma za umetno inteligenco in podatke razširja in pospešuje vpliv umetne inteligence z zaupanja vrednimi podatki ter zagotavlja vodilne zmogljivosti za usposabljanje, prilagajanje in razmestitev umetne inteligence v podjetjih. IBM-ova platforma hibridnega oblaka je eden najbolj celovitih in doslednih pristopov k razvoju, varnosti in delovanju v hibridnih okoljih – prilagodljiva podlaga za izkoriščanje podatkov, kjerkoli se nahajajo, za razširitev umetne inteligence globoko v poslovanje.

Življenje v IBM-u

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

O IBM-u

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Podrobnosti o drugem ustreznem delovnem mestu

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.