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Uvod

 

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. 

 

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. 

 

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.   

Vaša vloga in odgovornosti

 

The Salesforce Marketing Cloud Quality Assurance (QA) Tester is responsible for ensuring the quality and functionality of marketing campaigns and assets developed within the Salesforce Marketing Cloud platform. They perform thorough testing of content, email templates, automation workflows, landing pages, data integrations, and other marketing assets to identify any defects or issues before deployment. This role involves collaborating with stakeholders to understand requirements, developing test plans, executing test cases, and providing feedback for improvements.

Your Role and Responsibilities:  

 

•    Perform thorough testing of dynamic content/ampsrcript, email templates, automation workflows, landing pages, data integrations, and other marketing assets to identify any defects or issues before deployment

•    Collaborating with stakeholders to understand business requirements and campaign objectives.

•    Developing test plans, test cases, and test scripts based on project specifications.

•    Executing functional, regression, and performance testing of marketing assets within Salesforce Marketing Cloud.

•    Identifying and documenting defects, issues, and discrepancies found during testing.

•    Working closely with designers and back-end developers to troubleshoot and resolve issues.

•    Ensuring that marketing assets meet quality standards, industry best practices, and compliance requirements.

•    Providing feedback and recommendations for improving the user experience and overall quality of marketing campaigns.

•    Maintaining test documentation and reporting on testing progress and results.


Zahtevana izobrazba
Diploma prve stopnje
Zaželena izobrazba
Magisterij
Zahtevano strokovno in tehnično znanje

 

•    Web Development, or similar, or comparable experience

•    Ability to test both back-end and front-end items in SFMC, including email, landing pages, integrations, data extensions, automations and journeys

•    Experience in quality assurance testing, preferably in the context of marketing automation platforms or web applications.

•    Familiarity with testing methodologies, techniques, and tools.(test plans, test cases, and test scripts based on project specifications.)

•    Strong attention to detail and ability to meticulously follow test plans and procedures.

•    Excellent communication and collaboration skills to work effectively with cross-functional teams.

•    Understanding of email marketing best practices, CAN-SPAM Act, GDPR, and other relevant regulations.


Zaželeno strokovno in tehnično znanje

 

•    Bachelor’s degree in computer science or similar 

•    Salesforce Marketing Cloud Administrator certification

•    Salesforce Marketing Cloud Developer certification

•    Salesforce Marketing Cloud Email Specialist

•    Workflow tool experience (Jira, Workfront, Aprimo, etc.)

•    Knowledge of HTML, CSS, and JavaScript is a plus, as it relates to testing email templates and landing pages.

•    Experience with Salesforce Marketing Cloud or similar marketing automation platforms 

•    Workflow tool experience (Jira, Workfront, Aprimo, etc.


O poslovni enoti

IBM Consulting je IBM-ov oddelek za svetovanje in globalne strokovne storitve z vodilnimi zmogljivostmi na področju poslovne in tehnološke transformacije. Z bogatim strokovnim znanjem in izkušnjami v številnih panogah nudimo storitve na področju strategij, izkušenj, tehnologij in poslovanja številnim najbolj inovativnim in uspešnim podjetjem na svetu. Naši zaposleni so osredotočeni na pospeševanje poslovanja naših strank, ki temelji na moči sodelovanja. Verjamemo v moč tehnologije, ki se odgovorno uporablja za pomoč ljudem, partnerjem in planetu.

Življenje v IBM-u

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

O IBM-u

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Podrobnosti o drugem ustreznem delovnem mestu

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.