Preskoči na vsebino
Uvod

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Vaša vloga in odgovornosti
  • Join a high performing product squad and be responsible for the User across all stages of the operating model and organisational design of the new service, ultimately ensuring there is 'no bias' in end user experience.
  • Conduct research across the various forms including review of reports, previous experiments undertaken by various experts in the sector—to come to a point of view around what we know, where there may be bias and where we still have questions.
  • Leverage IBM Subject Matter Experts knowledge and thought leadership to appreciate domain expertise.
  • Apply your systems and process thinking and HCD skills 
  • Provide research results to product team
  • At time, provide deliverables, reports, presentations, and/or videos to document and bring to life insights in an engaging and inspiring way
  • Oversee the service design process to ensure the squad adheres to the research findings and help remove 'bias' in design
  • Work within cross-capability teams of researchers, UI designers, Product Engineers, Product Managers and SMEs to create and manage a product’s lifecycle
  • Participate in the IBM Design Chapter 
  • Find novel ways to build a sustainable culture of design and design thinking at IBM

 

Zahtevana izobrazba
Diploma prve stopnje
Zahtevano strokovno in tehnično znanje
 As a Service or Experience Designer, planning, conducting and mapping the current state of various platforms including the workflows, tasks, and the customer and employee needs - ideally in a start-up environment or other comparable exposure.    - Be the custodian of the customer and employee experience ensuring that work stays anchored in the customer problem and customer success metrics are always embedded in solution design.
- Gathering and evaluating user requirements, in collaboration with product managers and engineers to deliver intuitive and human-centred solutions.
- Ability to design and conduct user testing and concept validation i.e. identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users.

Zaželeno strokovno in tehnično znanje

- Experience planning and conducting both quantitative and qualitative user research at all stages of product development.
- Ability to frame key questions, create research plans to address those, conduct research, and synthesize the findings into meaningful, actionable insights for clients to help them understand how to achieve their business goals and objectives.
- Articulate pain points, opportunities and uncover insights that can be mapped back to business value.
- Illustrate your ideas using storyboards, process flows, service blueprints, customer journey maps and sitemaps
- Expert in Figma, Miro/Mural, Adobe, Microsoft and other creation tools

O poslovni enoti

IBM Consulting je IBM-ov oddelek za svetovanje in globalne strokovne storitve z vodilnimi zmogljivostmi na področju poslovne in tehnološke transformacije. Z bogatim strokovnim znanjem in izkušnjami v številnih panogah nudimo storitve na področju strategij, izkušenj, tehnologij in poslovanja številnim najbolj inovativnim in uspešnim podjetjem na svetu. Naši zaposleni so osredotočeni na pospeševanje poslovanja naših strank, ki temelji na moči sodelovanja. Verjamemo v moč tehnologije, ki se odgovorno uporablja za pomoč ljudem, partnerjem in planetu.

Življenje v IBM-u

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

O IBM-u

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Podrobnosti o drugem ustreznem delovnem mestu

For additional information about location requirements, please discuss with the recruiter following submission of your application.