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Uvod

At IBM, we are committed to providing our customers with the best possible experience, and we believe that starts with exceptional service. As a Customer Service Representative, you will play a vital role in delivering friendly, efficient, and knowledgeable support to our valued customers. We are looking for individuals who are passionate about helping others, solving problems, and making a positive impact. If you are a motivated and detail-oriented individual with a strong desire to provide outstanding customer service, we would love to hear from you!

Vaša vloga in odgovornosti

We are looking for a dedicated and professional Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support through various communication channels (phone, email, chat, etc.). You will assist customers by answering inquiries, resolving issues, processing orders, and ensuring that they have a positive experience with our products and services.

Zahtevana izobrazba
Diploma prve stopnje
Zahtevano strokovno in tehnično znanje
  • Excellent verbal and written communication skills, with a positive and friendly attitude.
  • Ability to solve problems creatively and quickly.
  • Ability to work as part of a team and adapt to a dynamic environment.
  • Basic knowledge of customer service tools (live chat, etc.).
  • Eager to learn and grow within the company.
  • Previous experience in customer service (preferable, but not essential).
  • Proactivity, responsibility and desire to make a difference.

O poslovni enoti

IBM Consulting je IBM-ov oddelek za svetovanje in globalne strokovne storitve z vodilnimi zmogljivostmi na področju poslovne in tehnološke transformacije. Z bogatim strokovnim znanjem in izkušnjami v številnih panogah nudimo storitve na področju strategij, izkušenj, tehnologij in poslovanja številnim najbolj inovativnim in uspešnim podjetjem na svetu. Naši zaposleni so osredotočeni na pospeševanje poslovanja naših strank, ki temelji na moči sodelovanja. Verjamemo v moč tehnologije, ki se odgovorno uporablja za pomoč ljudem, partnerjem in planetu.

Življenje v IBM-u

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

O IBM-u

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Podrobnosti o drugem ustreznem delovnem mestu

All our positions are eligible for people with disabilities PwD or rehabilitated.