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Uvod

Gestionar financiera, operativamente los contratos asignados. Mantener un alto grado de satisfacción del cliente. Crecer la participación del portafolio de servicios de IBM en las cuentas asignadas.

Vaša vloga in odgovornosti

Client Service Managaer

Velar por la salud financiera de los contratos asignados (Ingresos, Costos, Rentabilidad, Proveedores, Forecast, Facturación, Ordenes de Compras)

Velar por la salud operacional de los contratos gestionados (Niveles de Servicios, Entregables, QBR, Sesiones operativas mensuales, escalamientos)

Velar por la Satisfacción del cliente

Crecer la participación del portafolio de servicios de IBM en las cuentas/contratos gestionados

Zahtevana izobrazba
Diploma prve stopnje
Zaželena izobrazba
Magisterij
Zahtevano strokovno in tehnično znanje

- Experiencia en gestión de proyectos de tecnología y soporte de infraestructura.

- Trabajo con equipos multidisciplinarios

- Facilidad de comunicación

- Manejo de situaciones críticas/conflictos

Zaželeno strokovno in tehnično znanje

- Profesiona del TI (u áreas relacionadas)

- Certificación PMP/ITIL/Agile (deseable)

- Conocimiento de inglés (deseable)

O poslovni enoti

IBM Systems pomaga vodilnim v IT razmišljati drugače o svoji infrastrukturi. IBM ovi strežniki in shramba niso več neživi – lahko razumejo, razmišljajo in se učijo, tako da lahko naše stranke uvajajo inovacije, hkrati pa se izognejo težavam z IT. Naši sistemi poganjajo najpomembnejše svetovne industrije in naše stranke so arhitekti prihodnosti.Pridružite se nam in pomagajte zgraditi naš vrhunski tehnološki portfelj, zasnovan za kognitivno poslovanje in optimiziran za računalništvo v oblaku.

Življenje v IBM-u

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

O IBM-u

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Podrobnosti o drugem ustreznem delovnem mestu

For additional information about location requirements, please discuss with the recruiter following submission of your application.