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Introdução

Working in IBM Cloud gives you the platform to learn, develop and utilize your skills everyday by working on the latest cloud related technology products and services. You'll be working in an environment where we understand how we can thrive best when we play to our strengths. That's why developing our people is key to our success, the door is always open for those ready to advance their career.

 

Curiosity and courageous thinking are both vital when working in IBM Cloud, as we continue our dedication in guaranteeing that we are at the forefront of cloud technology. Our renowned legacy means we are leading the way in everything from analytics and security through to unmatched hardware & software designs. We provide our clients with the full end-to-end transformation as we build IBM's next generation cloud platform which is focused around delivering performance and predictability at a global scale.

 

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Sua Função e suas Responsabilidades

Responsible for documenting incidents and problems per the IBM Cloud IaaS Network Services standards and practices. Serves as a technical expert in troubleshooting, problem identification and resolution of networking issues which include switches and routers belonging to Cisco, Arista Juniper etc. Should be conversant with various networking protocols/technologies and should have hands-on experience with various network support tools. The engineer should be able to make decisions based on risk, best practice and business need and clearly articulate the decision points and should have excellent written (including documentation) and verbal (communication) skills.

Engineer should showcase intent to reduce toil through automation.

Formação requerida
Bacharelado
Experiência Profissional e Técnica Requerida
  • Should be willing to work in the shift environment and maintain adherence to shift timings
  • Coding ability using Python to write code to grep required outputs targeted towards simplifying our toil
  • Should be proficient and hands-on in networking concepts – both Layer-2 (Port-channel, switching concepts) and Layer-3 (BGP, MPLS, VRF)
  • Active monitoring of the Alert Dashboard
  • Should have good skills in troubleshooting, problem identification and resolution of networking issues  
  •  Should have solid experience creating technical documentation for current and future state network support needs
  • Ability to make decisions based on risk, best practice and business need and clearly articulate the decision points
  • Ability to timeline incidents accurately and collaborate with external teams, vendors and prov
  • Experience with Unix (Linux/FreeBSD) servers
  • Exposure to global network design and management
  • An urge to take ownership of issues and drive the best-known solution into the discussions for the long-term goals of said projects with an eye for constant improvement
  • 4-6 years of working on large scale service provider networks
  • 2+ years routing and switching experience
Experiência Profissional e Técnica Preferencial
  • May have worked in a multi-vendor environment with experience in Cisco, Juniper, Arista vendors.
  • Familiarity with the ITIL process, VPC and overlay terminologies
  • Valid Networking Certification – Any vendor 

 

Sobre a Unidade de Negócios

O IBM Systems ajuda os líderes de TI a pensarem de maneira diferente sobre sua infraestrutura. Os servidores e armazenamentos da IBM não são mais inanimados. Eles podem entender, raciocinar e aprender para que nossos clientes possam inovar, evitando problemas de TI. Nossos sistemas alimentam as indústrias mais importantes do mundo e nossos clientes são os arquitetos do futuro. Junte-se a nós para ajudar a construir nosso portfólio de tecnologia de ponta, projetado para negócios cognitivos e otimizado para computação em nuvem.

SEU LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Sobre a IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Outros detalhes relevantes do cargo

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.