A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
As a Salesforce Consultant in support of Source to Pay Transformation you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.
Your primary responsibilities include:
•Innovative Salesforce S2P Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce Applications.
•Strategic Consulting and S2P Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture.
•Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards with existing Coupa Technical and Business Expertiese.
This job can be performed from anywhere in the US.
1. Proficient in Coupa Implementation: This is a clear requirement you've already included. It could be expanded to specify different versions of Coupa (e.g., Coupa Spend Management, Coupa Contracts, etc.) with which the candidate should be experienced.
2. Source-to-Pay (S2P) Process Expertise: As mentioned, a deep understanding of this process is vital. You might want to also specify knowledge of other procurement processes like Order-to-Cash (O2C) or Procure-to-Pay (P2P).
3. AP/AR Proficiency: Experience with Accounts Payable and Accounts Receivable processes can be crucial, especially if the role involves financial management aspects.
4. Project Management Skills: This includes familiarity with project management methodologies such as PMP, PRINCE2, Agile, or Scrum.
5. Technical Writing Skills: The ability to write clear and concise technical documentation is essential, especially for documenting product development requirements.
6. Experience with Salesforce Service Cloud Platform: As you've mentioned, specific knowledge of this platform would be beneficial. Additionally, you may want to specify any certifications (like Salesforce Certified Service Cloud Consultant) that are preferred.
7. User Story Development: Ability to define, prioritize, and refine user stories, and create detailed acceptance criteria and test cases.
8. Agile Team Collaboration: Not only should the candidate be able to work within Agile teams, but they should also have experience with continuous integration and delivery (CI/CD) pipelines.
9. Stakeholder Management: In addition to navigating complex stakeholders, the candidate should demonstrate strong negotiation, influencing, and conflict resolution skills.
10. Understanding of Procurement Best Practices: Familiarity with industry standards and best practices, including ISO 37001:2016 (Anti-bribery management systems) and ISO 27001:2013 (Information security management system).
11. Data Analysis Skills: The candidate should be comfortable working with data, preferably having experience with data visualization tools like Tableau or Power BI.