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Introdução

The Platform and Reliability Engineering (PRE) team at Apptio is responsible for enhancing and maintaining our IDP and driving the adoption of platform best practices across our engineering teams. We are a distributed team working across three locations including the United States, Poland and Australia. 


In this role, you will be part of the team building and supports the Internal Developer Platform (IDP) where all Apptio applications are deployed. In a typical day you will interact with Github, Linux, Kubernetes, ArgoCD, Docker, Confluence, Jira, Slack, and AWS. 

Sua Função e suas Responsabilidades

You Are

Passionate about problem solving and have experience developing platform features designed to improve the developer experience here in Apptio + IBM. Your team can count on you to solve challenging problems across the entire Apptio portfolio. You collaborate with other Platform Engineers, developers, and support teams to help provide value to the broader organization. You take responsibility when fixing problems in an automated code first way and are happy to step outside your comfort zone to develop your skillset. 

You Aren’t

A Kubernetes or cloud expert with many years of experience. This is an intermediate position; we want you to help us, and we also want to help you grow.
 

Responsibilities

- Develop self service features and services specifically designed to improve developer velocity

- Manage deployments of Apptio services via ArgoCD

- Streamline the CI process via Github actions and create  resuable templates for our developers consumption

- Improve observability of the services within your purview by reviewing KPI dashboards and alerting

- Author and maintain documentation of deployment and monitoring processes

- Use run-books to troubleshoot and triage production issues

- Detect issues and handle Tier 1-2 troubleshooting

- Participate in online “swarm” collaboration sessions

- Collaborate with Apptio product developers

- Participate in on-call rotation

- Perform maintenance of the platform (patching, resets, upgrades, etc.)

Formação requerida
Bacharelado
Formação preferencial
Mestrado
Experiência Profissional e Técnica Requerida

- 1-2 years’ experience in an Platform Development, DevOps, SRE or adjacent role

- Foundational understanding of at least one programming language and source control (Preferably Golang)

- Experience with distributed application deployment and management

- Experience with container technologies (e.g., Kubernetes, Docker)

- Experience with Infrastructure-as-code (IaC) concepts

- Experience with cloud provider services such as AWS, Azure, or Google Cloud Platform

- Familiarity with RESTful systems and their APIs

- Desire working with a remote team

- Fluent English language skills

Experiência Profissional e Técnica Preferencial
  • Experience with an Internal Developer Platform
  • Experience with CNCF products such as Cillium, Karpenter and a good knowledge of the CNCF landscape
  • Experience with the Hashicorp product suite (Vault, Terraform, Consul etc)

Sobre a Unidade de Negócios

Do aprendizado de máquina à IA generativa, o software IBM injeta inteligência nas principais operações de negócios para tornar as empresas mais responsivas, produtivas e resilientes. O software IBM ajuda os clientes a colocar a IA em ação para agregar valor real, de forma rápida e segura, à mão de obra digital, automação de TI, modernização de aplicação, segurança e sustentabilidade. Para isso, a capacidade de usar todos os dados é fundamental, porque a IA somente será boa se os dados que a alimentam também forem. Na maioria das empresas há dados locais, dados espalhados por diversas nuvens, dados em data centers privados e na borda. A plataforma de dados e IA da IBM escala e acelera o impacto da IA com dados confiáveis, além de fornecer recursos de ponta para treinar, ajustar e implementar a IA nos negócios. A plataforma de nuvem híbrida da IBM é uma das abordagens mais abrangentes e consistentes ao desenvolvimento, segurança e operações em ambientes híbridos, atuando como uma base flexível que utiliza os dados, onde quer que estejam, para estender amplamente a IA sobre os negócios.

SEU LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Sobre a IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Outros detalhes relevantes do cargo

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.