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Introdução

We are seeking individuals with technology consulting experience in integrating multiple technology stacks with the IBM Apptio solutions modules for our customers. You are familiar with traditional software development methodologies but also completely comfortable in contemporary Agile models.  Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. This role will work closely with the IBM Apptio Onshore Delivery team to design and configure customer solutions

Us:

IBM Apptio and Cloudability is the CIO’s business management system. We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments, capitalize on the cloud transformation and drive innovation within their organization. We call it Technology Business Management (TBM) . Our TBM and Finops solution experts believe deeply in Apptio's potential to lead our market and disrupt the IT industry on a daily basis. We are passionate about what we do and are driven by a common mission to support and elevate the role of CIOs within their organization.  We are team players with an entrepreneurial spirit and an eye on results. We work in a highly collaborative and agile environment where we strive to continuously improve.

Sua Função e suas Responsabilidades
  • Understand functional and business requirements from either the client of Apptio delivery team and translate into a technical design, which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services.
  • Understand, validate and manipulate multiple datasets in preparation to load into the Apptio solutions(s)
  • Configure, test, & document Apptio dashboards, reports and underlying data models to meet functional design and specifications.
  • Work closely with other consultants in the organization to leverage skill sets and deliverables.
  • Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion.
  • Translate business and functional requirements into a technical solution design to meet business goals within scope of Apptio products/services
  • Work closely with customer and internal team to ensure implementation activities are aligned with scope, schedule and priority.
  • Collaborate with other departments in the company to ensure customer satisfaction and resolve issues in a timely fashion.
  • Work with the product management and development organization to channel client feedback into future releases of the Apptio product suite
  • Provide customer with end-user training and operational documentation to maintain the implemented integrations.
Formação requerida
Bacharelado
Formação preferencial
Bacharelado
Experiência Profissional e Técnica Requerida
  • 3+ years of experience as a business analyst, consultant or technical analyst role working in Finance and / or IT domains 
  • 1+ years of experience in a customer facing, SaaS software implementation role
  • Client-focused attitude – a customer advocate.
  • Bachelor’s degree or equivalent related experience
  • Ability to demonstrate analytical and problem-solving skills
  • Experience with data dictionaries, data analysis and relational databases
  • Skilled at working with large data sets, quickly detecting and resolving data-related issues
  • Skilled at completing technical design via iterative mockups
  • Basic programming skills and data analytics e.g. HTML, SQL, Excel, Access, Business Objects, etc
Experiência Profissional e Técnica Preferencial
  • Experience with Apptio tool or certification
  • Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance
  • Team player with solid communication and presentation skills
  • Ability to breakdown complex information into simple solution requirements
  • Strong to expert skills in data analysis/manipulation
  • Knowledge of enterprise IT organizational, business, and technical environments
  • Strong communication skills
  • General understanding of basic financial concepts such as general ledger, budget, forecast and cost
  • General understanding of IT infrastructure concepts such as server, storage, virtualization and software applications

Sobre a Unidade de Negócios

Do aprendizado de máquina à IA generativa, o software IBM injeta inteligência nas principais operações de negócios para tornar as empresas mais responsivas, produtivas e resilientes. O software IBM ajuda os clientes a colocar a IA em ação para agregar valor real, de forma rápida e segura, à mão de obra digital, automação de TI, modernização de aplicação, segurança e sustentabilidade. Para isso, a capacidade de usar todos os dados é fundamental, porque a IA somente será boa se os dados que a alimentam também forem. Na maioria das empresas há dados locais, dados espalhados por diversas nuvens, dados em data centers privados e na borda. A plataforma de dados e IA da IBM escala e acelera o impacto da IA com dados confiáveis, além de fornecer recursos de ponta para treinar, ajustar e implementar a IA nos negócios. A plataforma de nuvem híbrida da IBM é uma das abordagens mais abrangentes e consistentes ao desenvolvimento, segurança e operações em ambientes híbridos, atuando como uma base flexível que utiliza os dados, onde quer que estejam, para estender amplamente a IA sobre os negócios.

SEU LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Sobre a IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Outros detalhes relevantes do cargo

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.