Part of Benelux OTC collection team with direct contact to client's stakeholder and customers.
- Collaboration with cross- functional teams
- Performing daily task with focus on quality and key metrics such as: collection, dispute management, deduction management,
- Reporting and process documentation
- Analyzing and coordinating of AR queries in SAP
- Excellent knowledge of Dutch in speaking and writing is a must
- Communication skills, frequent calls with the Client and end customer
- Good English knowledge in speaking and writing
- Ability to work in team environment with focus on Agile and multicultural environment
- Excel knowledge of basic functions and formulas is a must
- OTC process experience
- SAP experience