Being a Sales Development Representative (SDR) in IBM means a career where you're leading prospective clients towards IBM Products. In many cases it will mean you're their first point of contact - directly impacting their adoption of next-generation products to develop, run and manage workloads of some of the worlds most transformational enterprises and culturally influential brands in the world.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM's products and services.
As an SDR within Digital Sales you'll be IBMs first line of contact for inbound client sales activity. Your primary goal will be to qualify leads and convert them into new business opportunities. With a focus on speed to engage, you will leverage your digital, product and consultative selling skills to accept incoming leads, and connect the dots between clients' needs and IBM's solutions. You'll collaborate with colleagues across the Sales team– advising and supporting on new business engagements throughout the critically important early phases of the sales cycle, and helping to lead prospects to our award winning cloud solutions.
Your primary responsibilities will include:
- Continuous Personal Development: Stay updated and engage in continuous personal development to become a trusted expert advisor.
- Lead Conversion: Review and convert inbound Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs).
- Support IBM Sellers: Pass SQLs to IBM sellers and support them throughout the process of closing deals.
- Social Selling and Thought Leadership: Utilize social media for social selling and thought leadership, promoting both IBM and your personal brand while engaging with prospective clients.
- Language Skills: : Fluent in English and French
- Lead Generation and Sales Success: Demonstrated success in lead generation and sales within a fast-moving and complex field.
- Consistent Target Achievement: Track record of consistently achieving targets in fast-paced environments while fostering collaboration.
- Digital Communication Skills: Proficiency in communication across digital platforms with a focus on ensuring client satisfaction.
- Personal Integrity and Tech Affinity: Strong personal integrity and a passion for technology.
- Market Knowledge: Ability to develop market knowledge to become a trusted client advisor (training on IBM's products offerings will be provided).