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はじめに

Do you consider yourself an agent for change? Are you passionate about serving clients? If so, you may be the ideal candidate to join the IBM Innovation Studio Austin team as an Engagement Leader. Through our in-person Client and Business Partner Engagements, this team delivers the three things this audience has told us they want most from IBM: (1) to be inspired by what is possible; (2) to solve problems leveraging deep expertise; and (3) to generate concrete outcomes that transform their business. Helping our clients and business partners achieve these goals is what Innovation Studio is all about, and we’re looking for enterprising team members with a keen mind and adventurous spirit to join us on this mission. 

The IBM Innovation Studio Austin will be one of IBM’s premier Innovation Studio locations in North America, routinely hosting the C-Suite from top companies. The Engagement Leader is an onsite Studio-based role responsible for the end-to-end lifecycle of Client and Business Partner Engagements that generate business for IBM. Innovation Studio is an integral part of the IBM Demand Funnel, and we’re looking for the best people with diverse skills and experiences to complement the studio team and serve as front line ambassadors for IBM. 

役割と責任

The Innovation Studio Engagement Leader leads and facilitates client and partner engagements to identify and progress opportunity to grow business with IBM.  To do this effectively, the Engagement Leader will have a well-rounded view of IBM's portfolio, be an effective listener, a proactive collaborator, and able to bring new and creative ideas to deliver impactful outcomes. . 

Engagement Leader activities include the following:

  • Ownership and management of client and business partner engagements end-to-end, including, but not limited to: (1) building engagement team; (2) designing overall agenda and experiences; (3) engaging with SMEs on topic selection and content; (4) demonstrating solution storytelling showcases and interactive experiences; (5) framing and facilitating workshops to generate new ideas; and (6) owning follow-up actions post-engagement
  • Coordinate with Innovation Studio Experience Lead and Concierge to ensure seamless delivery of the overall client and business partner experience
  • Collaborate with Innovation Studio Solution Architect to ensure coverage of technical aspects of client and business partner engagements
  • Schedule and lead initial intake calls, SME prep sessions, retrospectives, and follow up discussions, and track results in the engagement management system
  • Leads and grows Innovation Studio colleagues to continually elevate client value and meet and exceed client and partner demands
  • Partner with cross-functional teams to further develop opportunities and plan next steps

 

必要とされる学歴
高校卒業資格/GED
必要な専門的および技術的知識
  • At least four years of consulting sales experience in a solution delivery role (or equivalent role in marketing/sales) with IBM products and solutions focused on Hybrid Cloud, Multi-Cloud, AI and Infrastructure
  • At least four years of experience delivering technology topics through engaging storytelling presentations to director-level attendees across both business and IT audiences
  • At least three years of experience in framing and facilitating co-creation workshops utilizing Enterprise Design Thinking
  • Is collaborative, flexible, handles multiple priorities and works well in teams in a fast-paced environment
  • Has a quick- thinking mind and able to quickly pivot with changing requirements. 
  •  Demonstrates a high degree of situational and emotional awareness (sensitivity to diversity, cultural differences, etc) and practices active listening. 
   
歓迎する専門的および技術的経験
  • Five or more years of consulting experience in a solution delivery role (or equivalent experience in marketing/sales) with IBM products and solutions focused on Hybrid Cloud, Multicloud, AI, and infrastructure
  • Five or more years of experience delivering technology topics through engaging storytelling presentations to director and C- level attendees across both business and IT audiences
  • Four or more years of experience in framing and facilitating co-creation workshops utilizing Enterprise Design Thinking
  • Has a quick-thinking mind and able to quicky pivot with changing requirements. 
  • Demonstrates a high degree of situational and emotional awareness (sensitivity to diversity, cultural differences, etc) and practices active listening
  • Experience leading working groups across a matrixed organization
  • Is a leader of leaders; regulary mentors colleagues and peers to continually elevate the quality and value the team delivers.

あなたの人生 @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

IBM について

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

その他の関連する職務の詳細

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.