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はじめに

IBM Technology Zone is the one stop shop for IBMers and business partners to build, show, and share solutions built on IBM technologies to facilitate opportunity progression and customer adoption. 

We are seeking an experienced Hybrid Cloud Operations Manager to lead a small team oin overseeing and optimizing our cloud infrastructure. This role is pivotal in ensuring the reliability, scalability, and security of our cloud environments (IBM Cloud, AWS, and Azure) while driving operational excellence. Responsibilities include managing day-to-day cloud operations, developing strategies for infrastructure optimization, and leading the implementation of automation and monitoring tools to enhance system performance. You will mentor and guide your team, foster collaboration with cross-functional groups like platform engineering, virtualization teams and security. Additionally, you will oversee incident response, capacity planning, and vendor management to support business-critical applications. 

The ideal candidate brings 5+ years of experience in cloud operations or engineering, with at least 2 years in a leadership role managing technical teams. Proficiency in cloud platforms, IaC tools (Terraform, Ansible), and monitoring solutions (Turbonomic, Prometheus) is essential, alongside scripting skills (Python, Bash).  Strong leadership, communication, and problem-solving skills are critical to inspire your team and drive strategic initiatives. Join us to shape the future of our cloud operations, delivering robust and innovative solutions that power our organization’s success. 

役割と責任

Your Role and Responsibilities 

  • Oversee Cloud Operations: Manage and optimize daily cloud operations across IBM Cloud, AWS, or Azure, ensuring high availability, performance, and scalability of infrastructure. 

  • Lead Automation Initiatives: Drive the adoption of Infrastructure-as-Code (IaC) tools like Terraform and Ansible automation platform, and implement automation to streamline workflows and reduce manual intervention. 

  • Team Leadership and Development: Mentor, coach, and develop a team technical contributors, setting clear goals, conducting performance reviews, and fostering a culture of collaboration and innovation. 

  • Incident and Capacity Management: Lead incident response processes, conduct root cause analyses, and oversee capacity planning to ensure systems meet current and future demands. 

  • Compliance and Cost Optimization: Ensure cloud environments adhere to industry compliance standards (e.g., SOC 2, GDPR) and implement cost-management strategies to maximize ROI. 

  • Maintain detailed and up-to-date documentation of system architecture, operational procedures, and incident reports.

必要とされる学歴
高校卒業資格/GED
望ましい学歴
学士号
必要な専門的および技術的知識

Required qualifications 

  • 5+ years of experience in cloud operations, cloud engineering, or a related field. 

  • 2+ years of leadership experience managing technical teams. 

  • Proficiency in at least one major cloud platform (IBM Cloud, AWS, or Azure) and IaC tools (Terraform, Ansible). 

  • Strong scripting skills in Python, Bash, or similar languages. 

  • Excellent leadership, communication, and problem-solving skills. 

 

 

歓迎する専門的および技術的経験

Preferred qualifications: 

  • Deep experience in IBM Cloud scaling and provisioning 

  • Experience with monitoring tools such as Datadog, Prometheus, or Turbonomic. 

  • Knowledge of containerization technologies like OpenShift or Kubernetes.

  • Experience in a large-scale operations or support environment

事業部門について

コグニティブ・テクノロジー、150 を超える SaaS オファリング、リアルタイムの洞察に支えられた Global Markets チームは、お客様がその顧客、パートナー、サプライヤーと関与する際により良い意思決定を行ってイノベーションを実現するための専門知識を組み込んで提供します。私たちと一緒に、様々な業種にわたる企業向けの最も包括的なポートフォリオを利用し、イノベーションを推進し続けましょう。

あなたの人生 @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

IBM について

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

その他の関連する職務の詳細

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.