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はじめに

Mission:

The Infrastructure AI Center of Excellence (COE) is a dedicated team of technical professionals focused on leveraging AI to empower IBM Infrastructure employees to be more effective in their jobs or improve customer's experience when they interact with IBM. We along with the AI Guild serves as a vehicle for knowledge sharing, collaboration, & skill development related to AI.

Our core objectives are VELOCITY and SAFETY. We want to help roll out AI projects as quickly as possible, while also ensuring that they are done safely and while operating within the guardrails for AI usage within IBM.

役割と責任

Your Role and Responsibilities

  • Develop and maintain clear, concise documentation for AI Center of Excellence (IBM Infrastructure).
  • Publish comprehensive, customer-facing technical documentation including concept, reference, and task-oriented documentation for product interfaces (UI, CLI, and API). 
  • Collaborate with developers, designers, project managers, and support teams to gather technical information and “proactively” document new features and updates.
  • Adhere to IBM style guides, consistently maintaining high-quality standards.
  • Manage GitHub content repositories, ensuring regular updates to reflect service changes, new documentation, and customer feedback.
  • Utilize tools such as Visual Studio Code, Acrolinx, GitHub, Jira, Slack, Figma, OneDrive, and others to communicate with teams and produce documentation.
  • Review and understand source materials to draft initial versions of new or updated features.
  • Host technical reviews and test procedures to ensure that the content is technical accurate.
必要とされる学歴
学士号
必要な専門的および技術的知識

Required Technical and Professional Experience

  • Strong technical writing skills.
  • Proficiency with documentation languages, tools, and content management systems, such as Markdown and GitHub. 
  • Effective communication skills: verbal, written, and oral. 
  • Ability to work collaboratively in a fast-paced environment.
  • Skilled in deciphering technical documents and writing from a user perspective, explaining the features in a manner easily understood.
  • Capacity to quickly adapt to new tools in the constantly evolving environment and deliver high-quality work on time.
歓迎する専門的および技術的経験

Preferred Technical and Professional Experience 

  • Knowledge about Cloud technologies and emerging AI trends.

事業部門について

IBM Systems は、IT リーダーがインフラストラクチャーについて異なる考え方をすることを助けます。IBM のサーバーやストレージはもはや無生物ではありません。理解、推論、学習し、お客様が IT の問題を回避しながら革新できるようにします。私達のシステムは世界の最も重要な業界の原動力となり、お客様は未来の設計者です。私達と一緒に、コグニティブ・ビジネス向けに設計され、クラウド・コンピューティング向けに最適化された業界最先端のテクノロジー・ポートフォリオを構築しましょう。

あなたの人生 @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

IBM について

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

その他の関連する職務の詳細

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.