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はじめに

As Accounts Receivable Analyst you will be a part of OTC Team supporting Canadian market. You will be responsible for Dispute Management and supporting Customer Service process.

役割と責任

Dispute management:

·         Managing national and small format accounts for the Canadian market

·         Dispute creation in S4 Hana

·         Dispute clearings in S4 Hana

·         Attending regular meetings with the client

·         Rebate calculation for small format accounts

 

Customer service:

·         Supporting customer service line in French

·         Customer Service spa box management and replying to clients’
          e-mails

 

必要とされる学歴
なし
望ましい学歴
学士号
必要な専門的および技術的知識

·         Readiness to work in Canadian time (14-22 at least twice a week)

·         Fluent English and French languages

·         O2C experience


事業部門について

IBMコンサルティング事業本部は、お客様のビジネスや業界のトランスフォーメーションをご支援してきた実績を持つコンサルティングサービスやシステム構築等のサービスビジネスをご提供する事業部です。 私たちは、様々な業界に対する深い洞察、知見を活用し、イノベーションや価値をもたらすべく、戦略の立案や顧客体験の向上、テクノロジーの活用やオペレーションの改善を数多くのお客様にご提案、ご提供してきました。 現在、全世界で14万人を超えるコンサルタントやテクノロジーの専門家が、卓越したスキルや熱意を持って日々お客様に寄り添い、ビジネス上の難しい課題の解決に共に取り組んでいます。 私たちは、テクノロジーの力を信じています。そして人類や地球のために、責任を持ってテクノロジーを活用していきます。

あなたの人生 @ IBM

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Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

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IBM について

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

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その他の関連する職務の詳細

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.