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Introduction

A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into industry-leading solutions.

We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world’s leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

 

Votre rôle et vos responsabilités

As a Technical Product Manager for AI Agents, you will be at the forefront of driving innovation in the development of domain-specific AI agents using IBM Watsonx Orchestrate. This role requires a unique blend of technical expertise, business acumen, and leadership skills to navigate the complex landscape of AI development, research and deployment.

Product Ownership and Growth:

  • Develop and own the vision and strategy for specific domains such as HR, Sales Operations and Finance and business functions within, ensuring alignment with product capabilities, market and customer needs.
  • Stay current on industry trends and technology developments in AI, Agents and Automations, competitor activities, and emerging technologies to inform product roadmaps and maintain a competitive advantage.

Innovative Development:

  • Develop and articulate a deep understanding of the target domain, including key pain points, opportunities for automation to inform the development of AI agents that provide significant value to our customers.
  • Define clear and concise user stories, in-product experiments and prioritize product features and requirements, based on feedback from customers and in-market experimentation.
  • Drive squads to evaluate and understand the trade-offs between technology feasibility and business needs. Influence decision making for solid foundations in the product.
  • Closely monitor feedback and performance of features identifying areas for improvement and driving continuous optimization.

Strategic Leadership:

  • Lead product’s strategy by aligning multiple stakeholders, delivering valuable outcomes, and realizing the intended impact through excellent communication and collaboration skills.
  • Serve as the primary point of contact for stakeholders, including customers, sales, and development teams, to ensure that domain-based AI solutions are aligned with their needs and expectations.

Agile Team Facilitation:

  • Conduct business discovery and solution workshops with key stakeholders such as business process user personas, functional domain SMEs and technical experts to define requirements.
  • Collaborate with engineering and design teams to lead three-in-a box discussions to discover value, determine feasibility and plan feature execution.
  • Oversee the development and deployment of AI agents, ensuring that they are delivered on time, within budget, and meet the required quality standards.
Formation requise
Licence
Formation préférée
Master
Expertise professionnelle et technique requise
  • A minimum of 7 years of product management experience, with at least 3 years in product management, software development, or AI development, with a focus on building and deploying for specific domains such as HR, Sales or Finance.
  • Deep understanding of structured and unstructured data and integration across API, 3rd party systems, and data stores.
  • Experience in transforming (via AI and automation) key business process workflows to improve efficiency and reduce manual intervention in domains such as HR, Procurement, Sales or Finance.
  • Self-motivated, with a passion for delivering exceptional products that exceed customer expectations.
  • Experience working as technical seller and familiarity with sales funnel and customer journey experiences.
  • Hands-on experience building and working in one or more CRM or sales systems such as Salesforce, Salesloft, Microsoft Dynamics 365.
  • Stay current on industry trends and emerging technologies, evaluating and recommending new tools and solutions to enhance business processes within the sales functions such as prospecting, opportunity management and seller enablement.
  • Bachelor’s degree in computer science, Engineering, or a related field.
Expertise professionnelle et technique préférée
  • Master’s degree in computer science, Engineering, or a related field.
  • Experience with IBM Watsonx or other AI development platforms, artificial intelligence, machine learning and natural language processing.

À propos de la Business Unit

IBM Software insuffle de l'intelligence dans les opérations métier de base, de l'apprentissage automatique à l'IA générative, afin d'aider les organisations à être plus réactives, plus productives et plus résilientes. IBM Software aide ses clients à mettre l'IA en action dès maintenant pour créer une valeur réelle avec confiance, rapidité et assurance dans les domaines du travail numérique, de l'automatisation informatique, de la modernisation des applications, de la sécurité et du développement durable. La capacité d'utiliser toutes les données est essentielle à cet égard, car l'IA ne vaut que ce que valent les données qui l'alimentent. Dans la plupart des organisations, les données sont réparties entre plusieurs clouds, sur site, dans des centres de données privés et à la périphérie. La plateforme d'IA et de données d'IBM met à l'échelle et accélère l'impact de l'IA avec des données fiables, et fournit des capacités de pointe pour entraîner, régler et déployer l'IA dans l'ensemble de l'entreprise. La plateforme cloud hybride d'IBM est l'une des approches les plus complètes et les plus cohérentes en matière de développement, de sécurité et d'opérations dans les environnements hybrides : une base flexible pour exploiter les données, où qu'elles se trouvent, afin d'étendre l'IA au coeur de l'entreprise.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Autres détails pertinents sur le poste

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.