Passer au contenu
Introduction

A área de Learning & Knowledge da IBM Consulting é responsável pelo desenvolvimento de habilidades de mais de 2.500 profissionais. Buscamos um(a) estagiário(a) com perfil proativo, curioso e colaborativo para apoiar nossas iniciativas de capacitação e desenvolvimento.


In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Votre rôle et vos responsabilités
  • Atualizar status de treinamentos em sistemas internos;
  • Gerar métricas e dashboards para apoiar decisões estratégicas e ações de melhoria;
  • Identificar e reportar erros/inconsistências, solucionando-os junto ao time global (em inglês);
  • Utilizar ferramentas como Mural, Monday, Slack, Outlook e pacote MS Office (com foco em Excel e PowerPoint);
  • Preparar relatórios gerenciais sobre treinamentos;
  • Interagir com o time global em inglês para esclarecer dúvidas e resolver questões relacionadas a treinamentos;
  • Participar de reuniões internacionais para alinhamento de dados e processos;
  • Automatizar planilhas (fórmulas, VBA) e buscar formas de otimizar processos;
  • Prestar suporte aos colaboradores via Slack, e-mail, telefone ou eventos;
  • Apoiar na organização de eventos presenciais e virtuais (recepção, lista de presença, impressão de materiais, etc.);
  • Moderar sessões de treinamentos virtuais;
  • Redigir e enviar comunicados, eCards e e-mails em português e inglês;
  • Atualizar páginas web internas relacionadas à área de Treinamentos;
  • Monitorar certificações dos profissionais e apoiar em dúvidas relacionadas.


Formation requise
Baccalauréat
Formation préférée
Licence
Expertise professionnelle et technique requise
  • Boa comunicação verbal e escrita.
  • Comprometimento e senso de responsabilidade (ownership).
  • Conhecimento intermediário em Microsoft Excel.
  • Capacidade de análise e resolução de problemas.
  • Inglês avançado (oral e escrito) para comunicação com times internacionais.


Expertise professionnelle et technique préférée
  • Espanhol básico.
  • Conhecimento em VBA.
  • Noções de gravação e edição de vídeos.
  • Interesse por temas de aprendizagem, desenvolvimento humano e inovação.


À propos de la Business Unit

IBM Consulting est l'activité de conseil et de services professionnels mondiaux d'IBM, avec des capacités de pointe dans la transformation des entreprises et des technologies. Avec une expertise approfondie dans de nombreux secteurs, nous offrons des services de stratégie, d'expérience, de technologie et d'exploitation à un grand nombre des entreprises les plus innovantes et les plus précieuses du monde. Nos collaborateurs se concentrent sur l'accélération des activités de nos clients grâce au pouvoir de la collaboration. Nous croyons au pouvoir de la technologie utilisée de manière responsable pour aider les gens, les partenaires et la planète.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

All our positions are eligible for people with disabilities PwD or rehabilitated.