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Introduction

At IBM, work is more than a job – it’s a calling. As a Network Automation Brand Technical Specialist, you'll play a pivotal role in helping our clients transform and automate their network operations using IBM's industry-leading solutions, including SevOne, NS1, and IBM Rapid Network Automation (RNA). Your deep technical expertise and client-facing skills will empower clients to modernize their infrastructure and drive operational efficiency.

Votre rôle et vos responsabilités

As a Brand Technical Specialist (BTS), you will serve as a trusted advisor and technical subject matter expert across IBM’s Network Automation portfolio. You will work directly with sales teams, partners, and customers to articulate the technical value of our solutions and lead the solutioning process from discovery through to technical closure.

Key Responsibilities:

 

  • Lead technical engagements and customer workshops focused on IBM’s network automation solutions (SevOne, NS1, RNA).

  • Understand client requirements and develop tailored technical solutions that align with their digital transformation and operational goals.

  • Build and deliver compelling product demonstrations, proofs of concept (PoCs), and architectural designs.

  • Provide in-depth product knowledge, technical differentiation, and industry best practices for network performance monitoring, DNS traffic steering, and closed-loop automation.

  • Collaborate with product management, engineering, and services teams to ensure successful customer adoption.

  • Act as the technical liaison between IBM and partners/customers throughout the sales cycle.

  • Respond to RFPs/RFIs and support strategic account planning with sales teams.

  • Stay current on competitive trends, industry developments, and IBM roadmap updates.

Formation requise
Baccalauréat
Formation préférée
Aucun
Expertise professionnelle et technique requise
  • 5+ years of experience in networking technologies or network automation
  • Hands-on experience with SevOne NPM, NS1, or comparable network performance/DNS automation platforms.
  • Knowledge of IBM Rapid Network Automation (RNA) or similar automation/orchestration platforms (e.g., Ansible, NetBox, Cisco NSO).
  • Strong understanding of network monitoring, observability, and performance metrics (SNMP, NetFlow, BGP, SD-WAN, etc.).
  • Experience working with APIs, automation frameworks, and scripting (e.g., Python, YAML).
  • Proven ability to communicate technical concepts to both technical and non-technical audiences.
  • Experience in presales, technical sales, or customer-facing roles.
Expertise professionnelle et technique préférée

Automation Market Expertise: Demonstrating expertise in the Automation market and establishing trust as a valued advisor for clients (training on IBM's Automation offerings will be provided).

À propos de la Business Unit

S'appuyant sur les technologies cognitives, sur plus de 150 offres SaaS et sur des connaissances en temps réel, l'équipe Global Markets apporte son expertise propre pour aider nos clients à prendre de meilleures décisions et à mettre en œuvre l'innovation lors de ses interactions avec ses clients, ses partenaires et ses fournisseurs. Rejoignez-nous pour continuer à impulser l'innovation à l'aide du portefeuille intersectoriel pour entreprises le plus complet du marché.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.