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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

 

Votre rôle et vos responsabilités

Trusteer, an IBM Security Group, is seeking a Deployment/Technical Project Manager responsible for ensuring successful integrations and delivering an excellent customer experience.


Responsibilities:

  •  Plan, coordinate, and manage end-to-end deployment of Trusteer products into customers’ applications.
  • Collaborate with cross-functional internal teams including Security, Support, Product and Sales to align on implementation architecture and project goals
  • Serve as the primary point of contact for customers during the deployment phase
  • Lead kick-off meetings, progress reviews, and post-deployment validations
  • Monitor project progress, manage risks, and address issues proactively
  • Troubleshoot and resolve deployment-related technical problems
  • Ensure technical integrations are completed successfully and meet quality standards
  • Maintain clear and regular communication with stakeholders, both internal and external
  • Continuously optimize deployment processes for efficiency and scalability
Formation requise
Aucun
Formation préférée
Licence
Expertise professionnelle et technique requise


· Few years of experience in a technical customer facing role such as pre/post-sale engineer / technical account manager/integration engineer 

· Deep understanding of web technologies (XML, JSON, HTML, JavaScript, REST API etc) 

· Deep understanding of network topologies (TCP/IP, DNS, HTTP, firewall, load balancer proxy etc) 

·    Project management experience 

·    Experience with Database and SQL 

·    Excellent critical thinking, troubleshooting, and problem-solving skills 

· Excellent customer facing communication skills 

·    English – mother tongue level 

·    Attention to detail

Expertise professionnelle et technique préférée


· Software development experience is a big advantage 

·    Information security background 

· Additional languages (Spanish, French) proficiency

À propos de la Business Unit

IBM Software insuffle de l'intelligence dans les opérations métier de base, de l'apprentissage automatique à l'IA générative, afin d'aider les organisations à être plus réactives, plus productives et plus résilientes. IBM Software aide ses clients à mettre l'IA en action dès maintenant pour créer une valeur réelle avec confiance, rapidité et assurance dans les domaines du travail numérique, de l'automatisation informatique, de la modernisation des applications, de la sécurité et du développement durable. La capacité d'utiliser toutes les données est essentielle à cet égard, car l'IA ne vaut que ce que valent les données qui l'alimentent. Dans la plupart des organisations, les données sont réparties entre plusieurs clouds, sur site, dans des centres de données privés et à la périphérie. La plateforme d'IA et de données d'IBM met à l'échelle et accélère l'impact de l'IA avec des données fiables, et fournit des capacités de pointe pour entraîner, régler et déployer l'IA dans l'ensemble de l'entreprise. La plateforme cloud hybride d'IBM est l'une des approches les plus complètes et les plus cohérentes en matière de développement, de sécurité et d'opérations dans les environnements hybrides : une base flexible pour exploiter les données, où qu'elles se trouvent, afin d'étendre l'IA au coeur de l'entreprise.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

For additional information about location requirements, please discuss with the recruiter following submission of your application.