Passer au contenu
Introduction

Joining IBM Technology Expert Labs means becoming part of a team that delivers world-class services to our clients. As the ultimate experts in IBM products, we bring together technology and services to help customers solve their most challenging problems. Our mission is to accelerate time-to-value confidently, ensuring speed and insight while clients focus on growing their business.

As a Proposal Specialist, you will provide leadership, knowledge, and support to help sellers and opportunity owners navigate the bid and proposal management process. Acting as the proposal development process expert, you will work closely with Expert Labs Sellers and Solution Architects to create high-quality proposals that clearly articulate the customer’s needs, IBM’s proposed solution, and the benefits to the client. Your role is critical in ensuring proposals meet client requirements, adhere to IBM business rules and standard processes, and maximize the chances of securing contracts.

We offer excellent onboarding and an industry-leading learning culture to set you up for success. Our collaborative and experiential environment surrounds you with bright minds and passionate co-creators—always ready to help and be helped—as you apply your expertise to work that positively impacts the world.

 

At IBM Expert Labs, you’ll have the opportunity to work on impactful projects, collaborate with industry experts, and advance your career in a culture that values learning and innovation

Votre rôle et vos responsabilités

As a Proposal Specialist, you will act as a Deal Facilitator, providing leadership, knowledge, and support to help sellers and opportunity owners through the bid and proposal management process. You will operate as the proposal development process expert, ensuring proposals meet client requirements and IBM standards.

Your responsibilities include:

 

Proposal Development

  • Collaborate with Expert Labs Delivery Team to create transaction documents (SOWs, PCRs, DOUs) using IBM templates and guidelines.
  • Ensure compliance with IBM standards and correct agreement references.
  • Identify non-standard terms and conditions and engage IBM Legal when necessary.
  • Manage timelines for proposal delivery, incorporating review cycles.
  • Contribute to and maintain SOW templates for top sales plays.

 

Pricing Development

  • Work with Expert Labs Delivery Team to develop accurate price cases using IBM pricing tools.
  • Understand IBM pricing guidelines and apply them to proposals.
  • Participate in solution review meetings to validate pricing and incorporate feedback.

 

Conga Interlock

  • Submit transaction documents and price cases in Conga, ensuring accuracy and compliance.
  • Validate customer and agreement details, and escalate non-standard terms when needed.

 

Transaction Support

  • Collaborate with stakeholders on bid decisions, risk mitigation, and proposal quality.
  • Support contract review and approval processes in line with IBM’s O2O standards.
  • Enable contract registration and ensure proper cost/revenue flow.
Formation requise
Licence
Formation préférée
Aucun
Expertise professionnelle et technique requise
  • Strong collaboration and communication skills.
  • Proven ability to meet deliverable timelines.
  • Fast Learner.
  • Excellent writing skills for creating clear, concise transaction documents.
  • Working knowledge of project methodology and IBM solutions.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Strong attention to detail and ability to manage multiple priorities.
  • Strong coordination skills with cross-functional teams (Sales, Architects, Delivery).
  • Strong drive to leverage AI for continuous improvement, fostering agility and enabling breakthrough solutions at scale.
  • Ability to work independently and take ownership of assigned deals.
Expertise professionnelle et technique préférée
  • Experience in proposal development or bid management.
  • Familiarity with IBM’s Opportunity to Order (O2O) process.
  • Understanding of technology solutions and delivery models.
  • Basic graphic design skills for proposal formatting.
  • Leadership skills to build alliances and foster trust across teams.
  • Basic understanding of CRM or sales tools (e.g., Salesforce)
  • Experience working in fast-paced environments
  • Understanding of:
    • Service Level Agreements (SLAs)
    • Pricing models
    • COLA (Cost of Living Adjustments)
    • Benchmarks and performance clauses
    • Services financial terminology

À propos de la Business Unit

S'appuyant sur les technologies cognitives, sur plus de 150 offres SaaS et sur des connaissances en temps réel, l'équipe Global Markets apporte son expertise propre pour aider nos clients à prendre de meilleures décisions et à mettre en œuvre l'innovation lors de ses interactions avec ses clients, ses partenaires et ses fournisseurs. Rejoignez-nous pour continuer à impulser l'innovation à l'aide du portefeuille intersectoriel pour entreprises le plus complet du marché.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

For additional information about location requirements, please discuss with the recruiter following submission of your application.