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Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

 You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

 Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Votre rôle et vos responsabilités

•.   Portfolio Management: Conduct detailed analysis and monitoring of customer portfolios, ensuring effective recovery of outstanding balances and optimizing cash flow.

 •    Customer Service: Provide efficient support to internal and external clients, resolving inquiries related to portfolio management and ensuring a positive experience.

 • Financial Analysis: Prepare detailed financial reports using Excel to facilitate strategic decision-making.

 •    SAP Utilization: Record and manage financial information in the SAP system, ensuring accuracy and operational efficiency

 • Effective Communication: Draft clear reports and communicate effectively both orally and in writing with diverse audiences.

 • Team Collaboration: Work closely with various departments to achieve organizational goals, fostering a cooperative work environment.

 • Problem-Solving: Quickly identify challenges in portfolio management and propose practical solutions to minimize financial risks.

 •    Analytical skills and attention to detail.

 • Customer-oriented with strong interpersonal abilities.

 •    Organizational skills and effective time management.

Formation requise
Diplôme technique
Formation préférée
Diplôme technique
Expertise professionnelle et technique requise

•    Experience: 1 to 1.5 years in roles related to portfolio management, customer service, or administrative areas.
    •    Academic Background: Recent graduate or technologist in:
    •    Business Administration
    •    Public Accounting
 • Technical or technological programs from SENA in Accounting, Administration, or Accounting Assistant.
    •    Technical Skills:
    •    Intermediate proficiency in Excel (pivot tables, formulas, charts).
    •    Experience with SAP (desirable but negotiable).
    •    Expertise in portfolio management and customer service.

Expertise professionnelle et technique préférée
SAP
Customer Service
Problem-Solving

À propos de la Business Unit

IBM Consulting est l'activité de conseil et de services professionnels mondiaux d'IBM, avec des capacités de pointe dans la transformation des entreprises et des technologies. Avec une expertise approfondie dans de nombreux secteurs, nous offrons des services de stratégie, d'expérience, de technologie et d'exploitation à un grand nombre des entreprises les plus innovantes et les plus précieuses du monde. Nos collaborateurs se concentrent sur l'accélération des activités de nos clients grâce au pouvoir de la collaboration. Nous croyons au pouvoir de la technologie utilisée de manière responsable pour aider les gens, les partenaires et la planète.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Autres détails pertinents sur le poste

For additional information about location requirements, please discuss with the recruiter following submission of your application.