Responsible for providing strategic oversight, operational leadership, and people management across all SOC functions, including monitoring, detection, incident response, and continuous improvement of cybersecurity defense capabilities.
1. Provide first-line supervision and leadership to the 24/7 SOC team, including shift leads, analysts, and support personnel.
2. Administer and improve SOC processes, controls, and playbooks to ensure their effectiveness and alignment with industry standards.
3. Drive the continuous improvement of SOC operations, leveraging automation, orchestration, and integration with threat intelligence.
4. Provide guidance, coaching, and performance management for SOC team members.
5. Collaborate with relevant teams such as sales, legal and tech teams on RFPs, RFIs, and proposal responses.
6. Use a solution-oriented approach to identify client pain points and propose the right cybersecurity strategies.
7. Support upselling or cross-selling opportunities based on project insights.
Technical Skills
1. 12+ years of professional experience in cybersecurity, with 5+ years in SOC project management or leadership roles.
2. Worked with a Security Operations or CSIRT team before to handle incidents and has in-depth understanding of managing, containing, remediating security incidents and has Crisis management and decision-making experience during major incidents or outages
3. Strong knowledge of SOC processes, incident response, SIEM/SOAR technologies, and threat detection practices.
4. Excellent communication, reporting, and stakeholder engagement skills.
5. Advanced writing ability for reports and presentations
Soft Skills
1. Strong analytical and problem-solving abilities with keen attention to detail.
2. Excellent communication and collaboration skills, with the ability to interact effectively with stakeholders at all levels.
3. Capable of managing multiple priorities in a fast-paced, dynamic environment.
1. Experience with IBM QRadar, Splunk, IBM SOAR, or other enterprise-grade SIEM/SOAR solutions.
2. Prior experience working in or leading Managed Security Services (MSS) or consulting engagements
Pre & Post-Sales Skills
1. Collaborate with relevant teams such as sales, legal and tech teams on RFPs, RFIs, and proposal responses.
2. Use a solution-oriented approach to identify client pain points and propose the right cybersecurity strategies.
3. Manage and Negotiate project scope, budgets, and timelines with clients and vendors.
4. Support upselling or cross-selling opportunities based on project insights.