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Introduction

The team of Customer Success Managers for Public Cloud has in its DNA three essential responsibilities for the cloud business to succeed: generate adoption reducing time to revenue, expand usage by proposing innovation to customers, and assure the client will renew service when time for renewal comes. For this intern position we are looking for candidates that can demonstrate real passion for client success, creativity to propose innovation and some level of technical skills enough to articulate technology. We want a candidate with strong written and oral communication skills which is essential to develop productive and assertive interactions with customers and teammates.

Rôle et responsabilités
  • Keep account records up to date in the CSM CRM system.
  • Help CSMs to maintain information up to date in the management system.
  • Keep tracking on revenue related actions in the management system.
  • Provide support to the team on pulling usage data from systems in a palatable format.
  • When possible, work in small account performing boarding activities (under supervision).
Formation requise
Grade d'associé/Diplôme d'études collégiales
Formation souhaitée
Baccalauréat
Expertise professionnelle et technique requise
  • Aptitude to learn and quickly apply new acquaintance
  • Capacity to grasp and communicate technical details
  • Team collaboration
  • Motivation to accomplish objectives in general
  • Good verbal, written and interpersonal skills
  • Empathy
  • Office 365 toolkit, in particular Outlook, Excel, PowerPoint and World
Expertise professionnelle et technique souhaitée
  • Technical understanding and some hands-on experience with Public Cloud
  • Experience in Customer Success or Technical Sales
  • Experience with enterprise software implementations
  • Experience working with Red Hat OpenShift, VMWare, Kubernetes, Containers or AI platforms
  • Analytical mindset and problem-solving skills
  • Good interpersonal relationship building skills

 

L'unité commerciale

Alimentée par les technologies cognitives, plus de 150 offres SaaS, et des aperçus en temps réel, l'équipe des marchés mondiaux offre une expertise intégrée afin d'aider nos clients à prendre de meilleures décisions et à innover tout en collaborant avec leurs clients, partenaires et fournisseurs. Rejoignez-nous afin de continuer à stimuler l'innovation avec le portefeuille le plus complet pour les entreprises de tous les secteurs d'activité.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

IBM Argentina S.R.L. can only request the information strictly necessary for the performance of the work that is offered (Law 6471, CABA)