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Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Rôle et responsabilités

Our Team

 

The Infrastructure Services team builds and maintains the backbone of HashiCorp’s cloud products. We focus on creating reliable, scalable, and secure infrastructure services that enable engineering teams to transition quickly without breaking things. Instead of just keeping the lights on, we’re constantly improving automation, reducing toil, and making infrastructure more self-service and developer-friendly.

 

We work with Nomad, Consul, Vault, Terraform, and AWS services to power HashiCorp’s cloud offerings. Our mission is to provide infrastructure that’s easy to use, resilient, and secure by default so product teams can focus on delivering great experiences to customers.

 

About this Role

As a Site Reliability Engineer II on the Infrastructure Services team, you will help build, maintain, and improve the infrastructure that supports all HashiCorp cloud products. You will work alongside skilled engineers to ensure our systems are reliable, scalable, and secure while gaining hands-on experience in operating and automating cloud infrastructure. This role is ideal for an engineer looking to deepen their expertise in site reliability engineering, learn from senior engineers, and take on increasing responsibility over time.

In this role, you can expect to:

Contribute to the development and maintenance of core infrastructure services, ensuring reliability, scalability, and security

Implement automation to improve operational efficiency and reduce manual toil

Assist in monitoring, alerting, and logging improvements to enhance system observability

Debug and address medium-complexity infrastructure issues with guidance from senior engineers

Participate in on-call rotations after an initial onboarding period, learning incident response best practices

Work within established team practices, exercising self-directed judgment on tasks while seeking guidance when necessary

Propose and implement improvements to existing infrastructure components and deployment processes

Write and maintain documentation for infrastructure configurations, procedures, and troubleshooting guides

Collaborate with other teams to understand infrastructure needs and contribute to solutions

Shadow interviews for entry-level candidates and participate in discussions on hiring evaluations


This job can be performed from anywhere in the US

 

Formation requise
Diplôme de fin d'études secondaires/de formation générale
Formation souhaitée
Baccalauréat
Expertise professionnelle et technique requise
  • Have experience in site reliability engineering, cloud infrastructure management, or systems administration
  • Familiar with cloud platforms such as AWS and infrastructure as code tools like Terraform
  • Have some experience with observability tools such as Datadog, Prometheus, or Grafana
  • Enjoy problem-solving and working through operational challenges
  • Are comfortable writing scripts or simple automation in languages such as Python, Go, or Bash
Expertise professionnelle et technique souhaitée

 

  • Communicate skillfully and collaborate well in a team environment
  • Are interested in growing into a senior SRE role and learning from skilled engineers
  • Have a growth mindset and seek continuous improvement in processes and technical skills
  • Knowledge and familiarity for HashiCorp and IBM products

L'unité commerciale

Logiciels IBM insuffle de l'intelligence dans les opérations commerciales de base — de l'apprentissage machine à l'IA générative — pour aider à rendre les organisations plus réactives, plus productives et plus résilientes. Logiciels IBM aide les clients à mettre l'IA en action dès maintenant pour créer une valeur réelle avec confiance, rapidité et assurance dans les domaines du travail numérique, de l'automatisation informatique, de la modernisation des applications, de la sécurité et de la durabilité. La capacité d'utiliser toutes les données est essentielle à cet égard, car la valeur de l'IA dépend de la valeur des données qui l'alimentent. Dans la plupart des organisations, les données sont réparties sur plusieurs nuages, sur site, dans des centres de données privés et à la périphérie. La plateforme d'IA et de données d'IBM permet de faire évoluer et d'accélérer l'impact de l'IA avec des données fiables, et fournit des capacités de pointe pour former, ajuster et déployer l'IA dans l'ensemble d'une entreprise. La plateforme infonuagique hybride d'IBM est l'une des approches les plus complètes et les plus cohérentes en matière de développement, de sécurité et d'exploitation dans des environnements hybrides, ce qui constitue une base flexible pour tirer parti des données, où qu'elles se trouvent, afin de bien ancrer l'IA au sein d'une entreprise.

VOTRE VIE CHEZ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

À propos d'IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Autres détails pertinents sur le poste

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.