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IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
The Platform and Reliability Engineering (PRE) team at Apptio is responsible for enhancing and maintaining our IDP and driving the adoption of platform best practices across our engineering teams. We are a distributed team working across three locations including the United States, Poland, and Australia.
- Manage deployments of Apptio services to the GovCloud.
- Monitor KPIs of services running in the GovCloud.
- Author and maintain documentation of deployment and monitoring processes.
- Use runbooks to troubleshoot and triage production issues.
- Detect issues and handle Tier 1 troubleshooting and serve as “remote hands” for Tier 2-3 issue resolution.
- Participate in on-call rotation.
- Perform maintenance of the platform (patching, resets, upgrades, etc.)
- Experience with distributed Linux/Unix environment
- Familiarity with container technologies (e.g., Kubernetes, Docker)
- Familiarity with cloud provider services such as AWS, Azure, or Google Cloud Platform
- Familiarity with observability (e.g. Prometheus)