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Introducción
 At IBM work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.
Su función y responsabilidades

Trusteer, an IBM Security Group, is seeking a Delivery Team Leader to lead our growing Delivery Team and to play a key role in managing customer facing integration projects. The Delivery Leader will help to organize and prioritize overall work assignments of all projects, assist on client calls when needed, develop and update processes, and help manage escalated clients.

 

  • Lead a team of Project Implementation Engineers
  • Build a team, including hiring, training, mentoring, and developing of new team leads & teams members
  • Support and guide the team in day-to-day operations, integration tasks, client interactions, attending client calls when needed.
  • Allocate workload among team members
  • Identifying opportunities for further business & product development, or potential risks that could impede or slow the progress of implementation, notifying key stakeholders when needed
  • Understand clients' needs, and current workflows and design implementation architecture to address those needs, and offer solutions to implementations.
  • Close coordination with cross-functional teams to prioritize and resolve complex integration,  business and clients related issues
Educación requerida
Ninguno
Educación preferida
Licenciatura
Experiencia profesional y técnica requerida

Requirements

 

·    Few years of experience in a leadership role

·     Proven track record in service delivery or project management

·  Excellent leadership and team management abilities

·  Deep understanding of web technologies (XML, JSON,  HTML, JavaScript, REST API etc)

·  Deep understanding of network topologies (TCP/IP, DNS, HTTP, firewall, load balancer proxy etc)

·  Experience with Database and SQL

·  Strong verbal and written communication skills in English

·  Excellent collaboration skills, able to work well in a matrix organization

·   Customer-focused mindset with a commitment to service excellence

·  High attention to detail

Experiencia técnica y profesional preferida

·    Information security background

·    Additional languages (Spanish, French) proficiency

Acerca de la Unidad de Negocios

IBM Software es la unidad de negocio que infunsiona inteligencia en las operaciones comerciales, desde el aprendizaje automático hasta la IA generativa, para ayudar a que las organizaciones sean más receptivas, productivas y resilientes. IBM Software ayuda a los clientes a poner la IA en acción ahora para crear valor real con confianza, velocidad y confianza en el trabajo digital, la automatización de TI, la modernización de aplicaciones, la seguridad y la sostenibilidad. Para lograrlo, es esencial aprovechar al máximo todos los datos disponibles, ya que la calidad y eficacia de la inteligencia artificial dependen directamente de los datos que la sustentan. En la mayoría de las organizaciones, los datos se distribuyen en múltiples nubes, en las instalaciones, en centros de datos privados y en el borde.La plataforma de datos e inteligencia artificial de IBM potencia y amplifica el impacto de la IA a través de datos confiables, ofreciendo capacidades avanzadas para entrenar, ajustar y desplegar inteligencia artificial a escala empresarial. Por su parte, la plataforma de nube híbrida de IBM se destaca como una de las soluciones más completas y consistentes, integrando desarrollo, seguridad y operaciones en entornos híbridos. Esta base flexible permite aprovechar los datos, sin importar dónde se encuentren, e incorporar la inteligencia artificial de manera profunda y estratégica en toda la organización.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Acerca de IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Otros detalles relevantes del empleo

For additional information about location requirements, please discuss with the recruiter following submission of your application.