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Introducción

At IBM, work is more than a job: To design. To build. To code. To consult. To think along with clients. To deliver and sell. To make markets. To invent. To collaborate. Not to just do something better, but to attempt things you've never thought are possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Su función y responsabilidades

We are seeking an experienced Senior Project Manager / Project executive that will be  responsible for overseeing the strategic direction, execution, and success of projects within an account. The role must ensure that projects align with organizational goals, are completed on time, within scope, and within budget. The role involves leadership, stakeholder management, and accountability for the project’s outcomes.

Their role also involves strategic planning, performance monitoring, issue resolution, and ensuring adherence to contractual obligations and quality standards. Ultimately, the candidate should ensure customer satisfaction while driving operational efficiency and project success.

Key Responsibilities of the DPE:

Service Delivery Oversight

    • Strong PM experience and PM practices.
    • Owns end-to-end delivery of IT services or projects according to contractual commitments.
    • Ensures high-quality, on-time, and within-budget delivery.
    • Manages the delivery team, often across multiple locations and service lines.

Client Relationship Management

    • Acts as the primary interface between IBM and the Client.
    • Builds trusted relationships with key client stakeholders (CIOs, business leaders, etc.).
    • Manages client expectations and handles escalations.

Financial and Contract Management

    • Owns the Profit & Loss (P&L) for the account or project.
    • Ensures delivery within budget, monitors costs, and manages financial risks.
    • Oversees contract compliance and identifies opportunities for renewals or growth.

Risk and Issue Management

    • Identifies, assesses, and mitigates delivery risks.
    • Ensures contingency plans are in place and issues are resolved quickly.

Team Leadership

    • Leads delivery managers, technical teams, and subcontractors.
    • Ensures teams are aligned, motivated, and working toward common objectives.

Business Development

    • Opportunity Identification
    • Contract Negotiations & Renewals
    • Account Planning

Continuous Improvement

    • Implements best practices and drives process improvements.
    • Tracks and reports KPIs, SLAs, and other performance metrics.
    • Supports innovation and transformation aligned with the client’s strategic goals.

 

Educación requerida
Licenciatura
Educación preferida
Maestría
Experiencia profesional y técnica requerida

 

  • 10+ years of experience in project & account management, with at least 2+ years in a senior role
  • Proven experience in project/program management, preferably in IT, consulting, or managed services environments
  • Excellent leadership, negotiation, and stakeholder management skills
  • Experience in budgeting, forecasting, and risk management
  • Ability to handle multivendor project environments
  • Excellent verbal and written communication skills

 

Experiencia técnica y profesional preferida
  • PMP, PRINCE2, or Agile/Scrum certifications.
  • Strong understanding of project management tools (JIRA, MS Project, Asana, etc.)

 

Acerca de la Unidad de Negocios

IBM Consulting es la unidad de negocio encargada de la consultoría y servicios profesionales globales de IBM, con capacidades líderes en el mercado en transformación empresarial y tecnológica. Con una gran experiencia en diversas industrias, ofreciendo servicios de estrategia, experiencia, tecnología y operaciones a muchas de las empresas más innovadoras y valiosas del mundo. IBMers en Cosnulting se enfocan en acelerar los negocios de nuestros clientes a través del poder de la colaboración. Creemos en el poder de la tecnología utilizada de manera responsable para ayudar a las personas, los socios y el planeta.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

Acerca de IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Otros detalles relevantes del empleo

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.