We are seeking a mid-level Cybersecurity Support & Deployment Specialist to join our IT Cybersecurity team. This role is ideal for professionals with hands-on experience in deploying and supporting cybersecurity tools in enterprise environments. The ideal candidate will have a strong foundation in endpoint protection platforms such as CrowdStrike, RSA, or other antivirus solutions. Experience in either Linux or Windows environments for application deployment and support is also highly valued.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Deploy, configure, and support cybersecurity tools such as:
Endpoint Detection and Response (EDR) solutions (e.g., CrowdStrike)
Antivirus platforms
RSA Security tools
Monitor and troubleshoot cybersecurity tool performance and integration issues.
Collaborate with IT infrastructure and operations teams to ensure secure deployment practices.
Maintain documentation for deployment procedures, configurations, and troubleshooting guides.
Participate in incident response activities and provide Tier 2/3 support for cybersecurity tools.
Ensure compliance with internal security policies and industry regulations.
Strong understanding of cybersecurity principles and practices
Familiarity with enterprise IT environments and deployment methodologies
Excellent troubleshooting and analytical skills
Effective communication and documentation abilities
Ability to work independently and collaboratively in a fast-paced environment
English C1
Must Have (at least one of the following):
Experience with Cybersecurity Tools such as:
CrowdStrike
RSA
Antivirus/EDR platforms
Nice to Have (if lacking cybersecurity tool experience on priority order):
Linux Platform Experience:
Supporting and deploying applications in Linux environments (e.g., Red Hat, Ubuntu)
Windows Platform Experience:
Supporting and deploying applications in Windows Server or Desktop environments