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Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your role and responsibilities

 

Description

  • Guide the development of technical solutions for the client’s business
  • Evaluate organizational needs and recommend suitable technical solutions
  • Oversee the development, testing, and implementation of software solutions and/or projects
  • Evaluate organizational needs and pioneer the development of technical solutions and/or transformation
  • Improve organizational efficiency by applying expert knowledge to resolve complex challenge

Responsibilities

 

  • Deployment of process control framework
  • Documentation of end-to-end process operating procedures
  • Perform end-to-end process mapping and propose solutions to eliminate non-value add activities
  • Collaborate with client COE on process priorities
  • Drive culture of improvement and innovation amongst IBM delivery team
  • Identify transformation projects that will take process to best in class
  • Drive process standardization, simplification and automation
  • Benchmark performance / Maturity Assessment against industry on regular basis
  • Provide inputs on tasks that could be centralized based on COE model

 

 

Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
  • College Graduate – Business Administration, Master of Business Administration (MBA)
  • Six Sigma Black Belt professional certification, or similar is a plus
  • 5 to 10 years of experience working in the relevant area of expertise
  • Advanced knowledge of business operations and project management
  • Advanced ability to recommend and implement solutions for cross-functional projects
  • Leadership and mentorship abilities to introduce and implement technical solutions
  • Excellent record keeping and above average writing and communication skills
Preferred technical and professional experience
  • Preferably at least 10  years of experience in Order to Cash
  • Experience in designing and implementing CI or transformation projects in OTC
  • Adept in systems (SAP, Getpaid/ARCollect)

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.