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Introduction

A Technology Sales Engineer role (what we internally call a, 'Brand Technical Specialist') within IBM's Data & AI brand means accelerating enterprises' success by improving their ability to understand their data. It means providing solutions that enable people across organizations, in multiple roles, the ability to turn data into actionable insights without having to wait for IT. And it means selling multi-award winning software, and world-class design practices that enables business analysts to ask new questions. The answers to which are literally shaping the future and changing the world.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your role and responsibilities

IBM’s Data and AI organization is currently seeking a Brand Technical Specialist with experience in Watson applications.

Brand Technical Specialist are the technical experts and advisors to clients, IBM sales teams and IBM Business Partners. As a Brand Technical Specialist, you understand the client’s business requirements, technical requirements and competitive landscape. You also apply your business insights, build and maintain client relationships, incorporate software and services into client solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients.

In This Role You Will

Actively develop and progress qualified opportunities with the IBM Sales Team

Act as a deep technical expert in sales opportunities, and leverage your experience to make presales engagements successful

Collaborate with other internal IBM teams to drive unmatched customer satisfaction

Maintain an understanding of the client’s industry, including industry trends, industry business processes

Deliver solution workshops, product demonstrations, technical education, and Proof of Concepts while articulating business value for our Watson solutions

Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions

Support customers across the sales cycle

Assist with Request for Proposal (RFP)/Request for Information (RFI) and other technical questionnaires

Required education
Bachelor's Degree
Required technical and professional expertise

Minimum of 3 years of previous experience in a Technical Sales/Solution Consultant/Sales Engineer role

Experience integrating APIs

Proficient in NodeJS

Experience working with the sales lifecycle and driving customer outcomes

Excellent interpersonal and communication (oral and written) skills at all levels of an organization

Driven and self-motivated with an entrepreneurial spirit and a commitment to excellence in everything they do

Ability to build and maintain positive business relationships with peers and clients

Preferred technical and professional experience

Experience with IBM Watson products (Watson Assistant, Watson Discovery, Watson Natural Language Understanding, etc.)

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.


Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 


At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.