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Introduction

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities


  • The Learning Experience Designer collaborates with the Quality Learning & Development team to create, implement, and assess learning and performance solutions in a manufacturing context.

  • Develop learning experiences to address quality management gaps in manufacturing
  • Create digital training assets using contemporary practices, tools, and methodologies
  • Maintain open communication with project management and team members during development
  • Monitor and report training compliance to the client, ensuring adherence to learning and development requirements and regulations
  • Administer Success Factors LMS for assigned manufacturing facilities (curriculum creation, updates, reporting, impact assessment)
  • Write and evaluate learning objectives based on needs analysis and project scope
  • Apply adult learning theory to select and implement instructional strategies
  • Gather content from client sources and subject matter experts
  • Organize content into coherent learning material
  • Design evaluation tools to measure learning effectiveness and enhance learning experiences
  • Regularly proofread, edit, and update learning materials


Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise


  • Graduate/post-graduate degree
  • 7-10 years of experience, with at least 3-4 years in content development/instructional design in international IT/ITES firms
  • Proficiency in learning experience design methodologies like the ADDIE model
  • Understanding of adult learning theory and educational psychology
  • Experience with courseware development tools (e.g., Adobe Captivate, Camtasia, Articulate Rise, murf, PageTiger, WalkMe)
  • Familiarity with Liquid Planner, SNOW, Cornerstone Ondemand, SuccessFactors LMS is beneficial
  • Expertise in basic graphic editing (image manipulation, text replacement, etc.)
  • Native-level English proficiency for clear communication with global audiences
  • Strong teamwork and self-management skills
  • Proven ability to manage time effectively and handle complex customer service issues
  • High precision and attention to detail
  • Capacity to work collaboratively and independently towards set goals
Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.