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Introduction

Being a Sales Development Representative (SDR) as part of the Red Hat mission with IBM means a career where you're leading prospective clients towards Red Hat’s products. In many cases, it will mean you're their first point of contact - directly impacting their adoption of next-generation cloud platforms to develop, run and manage workloads of some of the world's most transformational enterprises and culturally influential brands in the world.

Excellent onboarding and industry-leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your role and responsibilities

As an SDR within Digital Sales you'll be IBMs first line of contact for Red Hat sales in the territory segment. Your primary goal will be to qualify leads, gaining visibility from the customer on their Budgets availability, Decision maker, Business needs, and Time frame within which to procure and set up the requirement, and then successfully convert them into new business opportunities.

With a focus on speed to engage, you will leverage your digital, product, and consultative selling skills to generate quality leads, and connect the dots between clients' needs and Red Hat solutions. You'll collaborate with colleagues across the Sales team– advising and supporting new business engagements throughout the critically important early phases of the sales cycle and helping to lead prospects to our solutions.

We're passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing, and our clients are thriving. To help ensure this win-win outcome, a 'day-in-the-life' of this role may include, but not be limited to…

·       Maintaining up-to-date offering knowledge through continuous personal development and becoming a trusted expert advisor for your clients.

·       Establishing daily customer connections through calls, mails, and social media.

·       Creating new leads and opportunities and contributing to growing the sales pipeline week on week.

·       Improve the win ratio by converting a higher percentage of identified opportunities into closed deals.

·       Actively participate in and drive sales plays and campaigns.

·       Engaging in social selling via your social media presence. Building your credentials as a thought leader in the space whilst promoting Red Hat and your personal brand whilst engaging and influencing prospective clients.

 

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

·       Demonstrable success in lead generation and sales development within Technology or similarly fast-moving, complex categories.

·       A proven track record of consistently hitting targets in fast-paced environments whilst collaborating with others.

·       Excellent communication skills (verbal, written and listening) across a variety of digital platforms with an obsession for client satisfaction.

·       Strong personal integrity and an affinity with technology.

Preferred technical and professional experience

·       Good knowledge regarding the Software products and offerings in the Open Source and Cloud Native Space in the market to consult and advise, and quickly grow your reputation as your clients' credible, trusted advisor.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.