Skip to content
Introduction

IBM Technology Lifecycle Services (TLS) is the single-source technology lifecycle service for supporting hybrid IT environments. This includes hardware and software support for IBM products, multi-vendor technology support (non-IBM Products), and open-source software support. These services are delivered both onsite and remotely, and include “Hardware Break Fix”, Q&A, Configuration, Operations, Software Support, and Problem Determination enquiries from clients, along with project services. Increasingly, business growth is building from clients who are seeking more from their support and onsite services which requires greater sophistication, accountability, service process consolidation, deeper expertise, advocacy and reporting across a wider range of hardware, software and operating system platforms.

 

Your role and responsibilities

As a TLS Sales Specialist you’ll be responsible for developing and maintaining both enterprise and commercial client relationships. Using your prospecting skills to develop new business, you’ll follow sales leads and support TLS in their growth into whitespace territories. Working within a team of sellers, you’ll strive to achieve growth targets, ensuring an active sales pipeline, facilitating pricing and quotations, and participate in sales campaigns and strategies. You’ll be an advocate for the interests of clients whilst ensuring TLS and IBM’s objectives are represented and fulfilled. As a detailed orientated person, you’ll find pleasure in producing offers and sales documentation. You’ll find the pace of work to be agreeable in achieving a fantastic work/life balance.

 

 

Required education
Bachelor's Degree
Required technical and professional expertise
  • Knowledge of IBM Logo Platform, and Support
  • Proven experience to sell Enterprise Networking Support
  • Proven experience to deal with Large/Enterprise clients
  • Experience in selling Oracle and Microsoft support
  • A proven track record overachieving targets and budgets & maintaining a high level of activity;
  • Clear and effective business communications skills both written and verbal;
  • Passion for the job, Positive Attitude, Positive Energy, entrepreneurial spirit and creativity




 

Preferred technical and professional experience
  • Understanding in range of infrastructure technologies. Knowledge of both IBM platforms, and third-party Server & Storage, Networking and Open Source technologies is especially desirable.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with different abilities to apply.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.