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Introduction

IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide.

Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities


  • Responsible for all aspects of management, improvement, and support of the microservice platform's Linux based infrastructure
  • Assist other teams in engineering highly scalable solutions for new and existing services
  • Provide feedback to architects regarding any issues that present themselves
  • Manage multiple projects with various priority levels and time lines from start to finish
  • Act as escalation point for internal support departments in resolving a wide variety of customer facing issues regarding environment deployment, service issues, and technical questions
  • Consistently meet deadlines for complex issues and new projects involving multiple teams
  • Demonstrate best practices in all aspects of administration
  • Participate in weekly rotating on-call responsibilities, providing 24/7 coverage
  • Develop and maintain accurate documentation for internal procedures and services
  • Continuously stay abreast of new developments in supported operating systems to ensure consistent compatibility with established infrastructure
  • Must collaborate with other departments to resolve complex issues and be detail oriented
  • Ability to automate solutions to repetitive problems/tasks


Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise


  • 3+ years of applicable experience with Linux systems in a production environment
  • Understanding of basic network concepts, familiarity with TCP/IP and VLAN functionality
  • Ability to automate solutions to repetitive problems/tasks
  • Demonstrative written and verbal communication skills to audiences with a wide variety of technical knowledge
  • Very strong troubleshooting skills towards root cause analysis and practical issue resolution
  • Strong understanding of universal network services (DNS, HTTP, LDAP, DHCP)
  • Strong understanding of typical infrastructure services (e.g. MySQL or other DBs, OpenSSH)
  • Knowledge of one or more scripting languages (PHP, Bourne shell, Ruby, Python)
  • Experience using automation tools (Chef, Puppet, Ansible) to deploy and configure environments
  • Understanding of security thinking in service and operating system configuration


Preferred technical and professional experience


  • Exposure to Kickstart
  • Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
  • Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
  • Experience with message buses (e.g. Apache Kafka, NATS)
  • Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etcd)
  • Experience with secrets storage tools (e.g. HashiCorp Vault, Thycotic)
  • Experience with Golang development
  • Experience with virtualization technologies (e.g. KVM, XenServer)
  • Experience with compliance regimes


ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.