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Introduction

A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.

 

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

 

IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

As a Site Reliability Engineer, you will work in an agile, collaborative environment to build, deploy, configure, and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying the latest software updates & fixes.  Working closely with our worldwide teams, you will have a unique opportunity to gain first-hand experience with the latest technologies and be supported by a global team of IBMers to grow your own technical skills and develop your career.

Your primary responsibilities include:

•Infrastructure & Cloud Management: 

  • Design, build, and manage scalable cloud infrastructure using IBM Cloud, AWS, GCP, Azure.
  • Implement Infrastructure as Code using Terraform.
  • Deploy and configure applications using container orchestration platforms like Kubernetes/OpenShift.

•Automation & CI/CD:

  • Develop and maintain automation scripts and tools using Python, Groovy, and Ansible.
  • Build and manage robust CI/CD pipelines using tools like Jenkins, IBM Continuous Delivery, and ArgoCD.

•System Monitoring & Reliability:

  • Monitor health and performance of production systems (24x7 observability).
  • Use tools like Instana, Grafana/Prometheus, and New Relic to build alerts and dashboards.
  • Troubleshoot and resolve production issues in collaboration with engineering and support teams.

•Security & Compliance:

  • Perform regular patching, upgrades, and collaborate with product support to resolve issues.

•Database & Middleware:

  • Manage open-source middleware and databases such as PostgreSQL, CouchDB, Redis, Kafka, and Spark.
  • Participate in incident response and on-call rotations.
Required education
Bachelor's Degree
Required technical and professional expertise

•1-3+ years of experience as a DevOps or SRE Engineer.

•Experience with at least one major public cloud provider or large scale private/hybrid cloud using container orchestration.

•Experience with a modern configuration management and/or infrastructure management framework (Ansible, Puppet, Chef, Terraform, etc.).

•Production experience with one or more monitoring frameworks (Prometheus, Nagios, etc.)

•Strong scripting skills in at least one language (BASH, Python, Ruby, etc.)

•Experience with source control management such (git, subversion, etc.)

•Familiarity with Kubernetes or OpenShift platforms.

•Good understanding of CI/CD processes and tools (e.g., Jenkins).

•Solid grasp of monitoring, observability, and troubleshooting production environments.

•Hands-on experience with Linux systems administration.

•Excellent collaboration, communication, and problem-solving skills.

Preferred technical and professional experience

•Bachelor’s degree in computer science, Information Technology, or a related field are a plus.

•Relevant SRE certifications.

•Monitoring/Observability: knowledge or experience crafting alerts and dashboards using tools such as Instana, New Relic, Grafana/Prometheus.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.