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Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.  

  

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.  

  

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.    

Your role and responsibilities

 · As a transition manager you will assume overall responsibility and accountability of Hire to Retire transitions. The successful candidate will be responsible for overseeing the entire transition process, ensuring a smooth and seamless transfer of services, and meeting all project objectives and deliverables. This is a critical role that requires strong project management, coordination, and communication skills.

 · You will own client engagements / contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting

 · Manage stakeholder engagement from both a client and IBM perspective.

 · Monitor workstream transition spending to ensure costs are within approved cost case budget.

 · You will own client engagements / contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting 

· Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making 

· Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring, and leading the team 

· Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery

 · Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training 

· Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

· Minimum 10-12 years of experience in Hire to Retire Transitions and Transformations

 · Proven experience in creating and developing of value proposition, business cases, industry specific offerings 

· Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines 

Preferred technical and professional experience

 

· Proficient in supporting sales team for building compelling business case for prospect clients to offshore business and work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes 

· Expertise to lead efforts on continuous process improvements and transformation along with carrying out maturity assessments 

· Proven experience in understanding of end-to-end Hire to Retire processes. In depth process knowledge in reporting, management reporting and analytics.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.