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Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

Your role and responsibilities

As an SRE in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll identify insights and tasks that can be automated.


You'll have the opportunity to identify points of improvement in technical processes and propose new ways to do it through automation, help our customer to resolve their pain points and, through co-creation, define solutions that allow improving the efficiency of their operations.


Your primary responsibilities include:

Strategic Design and Analysis of Distributed Systems: Design, analyze, and troubleshooting large-scale distributed systems.

Proactive Reliability Management and Incident Response: Participate in on-call rotation, engage with product teams to fix production outages, and carry forward action items to improve ongoing reliability.

Empowering Tools and Automation for Enhanced Reliability: Develop effective tooling, alerts, and response to both identify and address reliability risks including automatic problem detection and mitigation.

A Site Reliability Engineer (SRE) Level 2 is responsible for ensuring the reliability and availability of Cloud's services, both internal and external. They focus on designing, developing, testing, deploying, and maintaining software solutions to improve system reliability and uptime. SREs also work to automate operations, monitor systems for issues, and quickly address and resolve problems


Required education
Bachelor's Degree
Required technical and professional expertise

Previous experience in:

1. Application monitoring including telemetry collection, alerts, SLOs using tools such as Azure Monitor or equivalent.

2. Experience configuring and deploying Azure cloud resources, e.g. Azure Kubernetes Service, CosmosDB, Azure Logic Apps, Azure Functions, Key Vault, Redis Cache, Storage, ServiceBus, App Gateway, etc.

3. Programming in Bash/Powershell, Python.

4. Java, Springboot, microservices coding experience.

5. Experience in Kubernetes and DevOps best practices, including configuration and maintenance of CI/CD implementation using Azure Devops or equivalent.

Preferred technical and professional experience
  1. Experience with Grafana and Prometheus
  2. Troubleshooting Skills
    • Experienced in log query and aggregation to identify issues.
  3. Team Player - Be able to communicate with multiple teams

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

 

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

 

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

 

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. 

 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.