Introduction
- Leads implementations for customers.
- Provides quality control of client deliverables and supporting presales.
- Provides functional expertise, guidance, and instruction on SuccessFactors’ products
Your role and responsibilities
- Facilitate client workshops either onsite or remotely demonstrating understanding in best practices during implementation.
- Help manage customer expectations with relevant communication during key stages of the project lifecycle
- Escalate out of scope requirements and delays to the Project Manager
- Provide status updates to Project Manager, customers, and stakeholders on project status
- Partner with all internal teams during project phases to ensure a successful customer implementation
- Assist customers with software testing along with roll out and go-live activities such as data loads and system initialization
- Offer expert knowledge, support, and insights on SAP time and payroll components, along with related business processes.
- Identify opportunities for continuous improvement of payroll activity/processes to drive for ongoing improvements to efficiency across Payroll
- Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Proven experience in SAP ECC and S/4 HANA environments, specializing in SAP functional consulting and/or solution support.
- 3 years+ experience implementing and configuring SAP SuccessFactors Payroll in enterprise environments.
- Proven success in at least 2 full lifecycle implementations of SAP SuccessFactors Payroll.
- Familiarity with or background in HR and Payroll preferred
- Strong understanding of HR business processes, data models, and HRIS integrations.
- Demonstrated experience in requirement gathering, solution design, configuration, testing, deployment, and post-go-live support.
- Experience delivering solutions in an agile and collaborative consulting environment.
Preferred technical and professional experience
- Bachelor/Master’s degree level or equivalent;
- Certified in one or more SuccessFactors modules;
- Demonstrated ability to think creatively and apply analytical skills to solve complex problems effectively.