In this role, you'll work within Quote to Cash Team, where we provide sales support to our clients. Enabling IBM and IBMers to win by providing valuable end-to-end sales support and cash collection, innovating and simplifying how we do work to deliver with speed and quality, and constantly improving our skills to adapt to the needs of the future.
Key Responsibilities:
To take ownership of the development lifecycle of automating processes: Define, Develop, Deploy and Hypercare Support for automation opportunities
Maintenance of implemented tools
Owners during test phases and UAT to test, debug and overcome issues (Resolving Application Errors)
Change Management Request Support
Create Documentation on Completed/Deployed Solutions
Create and Document Test Procedures and Scenarios
Support Operational Teams
Conduct Enablement Sessions as needed (ex.Botcamps)
Participate in Daily Stand-ups, Planning Sessions, Design Thinking, etc.
Qualifications:
Minimum of Bachelor's Degree of Computer Science or similar area
Experience with one or more general programming languages including but not limited to: VBA, Python, or JavaScript
Experience with IBM RPA, watsonx technology is a plus
Experience working with Web Application Development and Machine Learning would be an asset
Accuracy and attention to details
Strong communication skills - looking for an individual with high drive and demeanor to succeed
Ability to manage multiple demands on time, working with cross functional, virtual and international teams
Capable of establishing and delivering on multiple competing priorities and can work independently
Ability to work effectively in a fast paced environment and handle multiple projects
Interest and ability to learn other coding languages as needed
Team Player with an optimistic can-do attitude
Which skills are must haves?
Please make sure to list 3-5 'must have' requirements since this is what the candidates will initially be screened against, e.g.
Experience : Minimum 2-3 years each
Must have technical/programming skills :
Python (Django/Flask),
DB: RDBMS(postgres, mysql), NoSQL (couchdb)
Git version tool : git, gitlabs
DevOps : Knowledge on Jenkins or Travis
Security : Knowledge on SSO,LDAP, SSL/TLS
Good to have:
AI: GenAI, Prompt Engineering
Front end : Angular or ReactJS
Cloud-engineering : Azure,AWS (this will make sure, they will be able to cope-up ibm-cloud too)
Bonus:
AWS Associate or Azure Associate certificates
IBM RPA, watsonx technologies